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Costway Australia has a rating of 4.5 stars from 1,233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Australia most frequently mention fast delivery, good quality, and great product. Costway Australia ranks 7th among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
1,269 reviews
No critical highlights yet
Very easy shopping experience - just selected what I wanted, added to cart and paid for it. Can't wait to get the product!
I bought an inflatable spa from Costway through their Ebay store. It stopped working the 3rd time we used it and there has been absolutely no help at all from them about getting it repaired, replaced or refunded. They take days to answer emails if at all and then just use stall tactics hoping I'll go away I suppose. Just a horrible company to deal with.
Very easy shopping experience - just selected what I wanted, added to cart and paid for it. Can't wait to get the product!
Went well. Goods arrived promptly and packed well. Super happy with the whole process
Had what i wanted to buy
I order the "Extending Writing Desk Console Table with 2 Drawers" and "Vanity Makeup Table with 6 Drawers for Bedroom". The website is easy to order and this is the first time order with your website and I also got 20AUD for discount, that's great. Hope my order will reach my place on time. Thank you
I do not have bad experience. Easy access, the product came on time.
Easy browsing website and affordable items
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy browsing website and affordable items
Very good website and easy to operated, I've been searching for a kids study chair everywayelse, and found out with coupon and current promotion it's way cheaper than the big head company
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
The site was easy to use and had good options for what I was looking for and reasonable prices, good discounts and reward system
Products used:
Swing
Just purchased some drawers online, this process was extremely easy and the bonus was free delivery. Will update once I get the product
Products used:
I've purchase drawers, that process was very easy. Will update once I get my product and start to use it
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Love it - pretty much like the pics. Was east to put together. Good value
It was easy to order my beach chairs, they arrived quicker than anticipated. Thank you.
Appreciated the efficient service and like the product but unfortunately we found a fault when putting it together and it now requires us to do some work on it to get it right.
The fabric/string on it is also quite dirty in places.
Google search - liked the look of the product
Hi,
Thank you very much for choosing our products.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Easy, quick delivery. Good product, lots of room for twins. Strong and sturdy. We have it set up all the time so not sure about portability.
Fast delivery and item quality has checked my expectations. Definitely recommend
It was all good. Good service and good delivery time and condition.
Cause they had the item we wanted at a good price.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Fast reliable and exactly what we ordered! Thank you!
I bought an inflatable spa from Costway through their Ebay store. It stopped working the 3rd time we used it and there has been absolutely no help at all from them about getting it repaired, replaced or refunded. They take days to answer emails if at all and then just use stall tactics hoping I'll go away I suppose. Just a horrible company to deal with.
Hi,
Sorry for the inconvenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at cs.au@costway.com?
We will solve your problems as soon as possible.
Kind regards,
Costway inc.
Easy assembly, quick delivery, tree looks great both at night and in the daytime. Highly recommend.
Google search.
Easy & good value. Good delivery service. Easy & good value. Good delivery service
Best style & good value
Very happy with availability and its delivery. Item was well packaged; as described; and appears sturdy functional and black colour preferred. I deliberately searched for a strong wheel and base construction, as previous large wheeled versions broke at the axle joins. It holds a large amount of both heavy or bulky items, is weather proof and covered. Very suitable for bus / train travel. It's good for both supermarket or day trips. For supermarket to car use, I packed items into several store bags before placing back into the cart. At the car, some bag weight /height can be removed so the cart can be semi-collapsed to fit upright in the boot or back seat. This is convenient for the cart to be lifted also, and then quickly refilled again to wheel the items safely and easily when back home. I love this at first use. Crossing fingers it has a serviceable lifespan!
Hi Julie,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Got this portable air conditioner quite some time ago. Just took it out of the box and used it 4 or 5 times. First the remote stopped. No problem. Now power button won't work. Remote won't work. Cannot turn machine on at all even though it has power. Found out company will not help without several email's continuing to ask for purchase details even though I said I cannot find them and simply want to buy a new remote. In the end I got a 'we do not sell replacement parts' no sorry, no kiss my $#*!, no offer to help.
DONT SPEND MONEY WITH THIS COMPANY. READ REVIEWS. I WISH I HAD OF 10 months ago.
Disgusted
Products used:
Portable aircon
Hi,
Sorry for the inconvenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at cs.au@costway.com?
We will solve your problems as soon as possible.
Kind regards,
Costway inc.
Good experience. Well packaged professional delivery.
Product and price
Generally good the item was shipped promptly and arrived in good condition as far as I can tell, not had a chance to unpack yet
Had what I needed for the right price
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Excellent service well packed and lovely product. Faultless
Do t know just saw the product and gave it a try
The delivery was much quicker than expected, it was easy to order online and offered unbeatable prices and great discounts!
Affordable yet still good quality
Good choice. Fast and easy selection & payment.
Delivered quickly and easy to assemble.
Quick & Easy
And very quick delivery. Products are safely arrived to my place
It has the product I want
Gain trust and grow your business with customer reviews.
Costway believes every home is versatile -- with multi-style possibilities. We embrace reinvention with the philosophy of going beyond the furniture itself. To delight our home lovers with not only space refreshing but life blooming.
Costway was established in 2015 after decades of unwavering commitment to the global furniture industry. We believe that being accessible and affordable is not enough for a furniture company. We understand that a home is more than just a physical space for living - it is a sanctuary that continually recharges people's emotional batteries with happiness, security, and love.
As a global furniture brand, Costway has connected with over a hundred million customers across more than 10 countries. Our focus on timely deliveries and efficient logistics results in greater customer satisfaction and competitive pricing. To this end, we have established over 20 overseas warehouses in 8 countries, including the United States, Canada, Germany, Australia, and Poland.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.