• Atomic Wallet

Overview

Atomic Wallet has a rating of 1.28 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Atomic Wallet ranks 689th among Cryptocurrency Other sites.

  • Service
    4
  • Value
    2
  • Shipping
    2
  • Returns
    3
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
How would you rate Atomic Wallet?
Top Positive Review

“Atomic Wallet AMAZING”

Les S.
3/11/23

I have used atomic wallet for over 8 years now. Simply amazing. Great and fast response to all questions

Top Critical Review

“Do Not Use This Wallet! Beware of Trusting Your Funds on Atomic Wallet!”

Ken D.
2/4/22

Forget about trying to get help from their support staff because you will not get an answer back for usually around a week or in some cases never! Our Atomic Wallet froze up and would not update coin prices for days, so I tried to reach out to support on their official Telegram channel and got hacked for approx $20K in assets. The weird thing is I never shared our 12-word seed phrase or our password with anyone which they claim is the only way someone can get to your assets…. That is not true! It appears this was an inside job since we had our wallet opened on another screen and witnessed our assets disappear instantly. To make withdrawals, it would take time for the assortment of coins we had to be transferred out. You have been warned!

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user kend382
2 reviews
0 helpful votes
February 4th, 2022

Forget about trying to get help from their support staff because you will not get an answer back for usually around a week or in some cases never!

Our Atomic Wallet froze up and would not update coin prices for days, so I tried to reach out to support on their official Telegram channel and got hacked for approx $20K in assets.

The weird thing is I never shared our 12-word seed phrase or our password with anyone which they claim is the only way someone can get to your assets…. That is not true!

It appears this was an inside job since we had our wallet opened on another screen and witnessed our assets disappear instantly. To make withdrawals, it would take time for the assortment of coins we had to be transferred out.

You have been warned!

Thumbnail of user chrisw2948
1 review
0 helpful votes
February 14th, 2024

I invested as a novice all pension savings and then got coerced into getting bank loans to invest more. I got cold feet and had suspicions so after transferring the bank loan onto my account on their trading platform, I cancelled all trading and completed a withdrawal application for all funds. Unbelievably I was ignored and blocked by them. The agency P R O U P S H O T got my funds out.

Thumbnail of user liones
2 reviews
9 helpful votes
September 13th, 2023

This platform is a high risk, i was scammed on it and sent my coins valued at $******* to a unauthorised address., communion with vaz, ertrail allowed to the reconciliation of those dues. I have learnt a good lesson on them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user less189
1 review
2 helpful votes
March 11th, 2023

I have used atomic wallet for over 8 years now. Simply amazing. Great and fast response to all questions

Thumbnail of user stephenc2467
1 review
0 helpful votes
March 12th, 2024

Appalling, untrained unhelpful agents. This is an awful company to deal with and I don't recommend them to anyone. Their call centres are useless and lack a basic understanding of withdrawals and are obstructive in getting help from anyone who has a clue. Ayrlp. CO m seized control of the situation and tracked the transaction to my account.

Thumbnail of user lindas6004
1 review
0 helpful votes
June 27th, 2023

This company is useless and full with scams activities, they're daylight criminals, my ETH balance got disappeared for both reason, thank God for "Gururec overya agency •c o m" the law firm rescue me from this scammers.

Thumbnail of user maguirelansley44
2 reviews
0 helpful votes
August 4th, 2023

I got referred to Atomic wallet by a friend in January 2023. The app and all the features felt seamless and easy to use until I was a victim of the hack that happened in June. I lost all my savings; almost $50k. It was so frustrating because not only did i lose my funds but all the time I spent trading and accumulating my crypto seemed flushed down the drain. After some personal investigation, I found a cybersecurity agency called THE RECOUP TEAM and contacted them to help me recover my money and it took them only three days to locate the wallet my money was transferred to. A case was filed to reverse the transaction and I got my money transferred to my account, the whole process took five working days. Glad I met The Recoup Team if not my life would be in shambles. Please avoid atomic wallet by all means. Their support will never reply or help you out they are the worst

Service
Returns
Quality
Thumbnail of user cw791
1 review
0 helpful votes
April 12th, 2024

When opening a wallet with them all seems perfectly ok. You will receive a 12 words sentence that must be used for an eventual backup. My phone also has the face reco option that worked well in the beginning with this app. Suddenly the face reco stopped working but stopped working only on this app. Using the 12 words sentence resulted in me being denied access to my wallet, but to make things even more obvious this is just a scam the new wallet the app gave me is using the same 12 words sentence and guess what face reco is working again. I am pretty sure if I will try and open a new wallet on a different device you know what I mean the secret 12 words will be the same. Do not trust Atomic wallet stay away or loose money.

Service
Quality
Thumbnail of user victorv382
1 review
0 helpful votes
August 11th, 2023

Have been on debt of $30,400 dollars for the past few weeks because of the money I borrowed to deposit to this scAm website, but I'm so grateful i was able to recover all my money back by the help of Mortontech_- oRg service company.

Tip for consumers:
WALLET HACKED!!! DO NOT DOWNLOAD AND DO NOT USE IT, SAVE YOUR MONEY!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxwellb78
1 review
0 helpful votes
January 8th, 2024

I wouldn't get into business with them if I knew there was hidden charges and they have been blacklisted. They kept holding my coins and invest. (RCCT.US)the authorities got it eased.

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Roland S.
Typically does not respond to reviews

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10 reviews
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