Astra Horizon is a great investment platform, crypto and forex. I had a little difficulty making a deposit, the support assited me instantly, The experience with them is being excellent! That's it!
100% fraud! They blocked me on whatsapp, they stop answering my email when I ask them for a money tranfert. I lost my money but already contact my lawyer
We are sorry to know that you were not satisfied with our service, Liliana. We are hoping to hear what happened so we can find a resolution to it. If you can send us an email to support@astrahorizon.com to talk more about what happened, we'll make sure to find all ways to help you. We'll do our best to improve our service that is why we are hoping to make things right if you give us a chance.
This is an amazing software for Trading. Easy to withdrawal money process. It is really easy to understand and to use. I think it is a great effort done by a team.
I put money for investment and I cannot get my money back. When I call, they respond that they are in a meeting. No one to return my money back or even give a call back.
Keep away from this company. They are just robbing you and you Will not get your money back. Getting aggressiv and insulting when you do not share their plans. They just want you send in more money.
Hi Carl-Axel. We always want to make sure that our customers will feel valued and this feedback of yours will be our motivation to improve our service. We would love to hear more about your experience for us to help you. You can send us an email at support@astrahorizon.com and we'll be glad to listen to your concerns.
These donkey $#*!s don't let you take your money out for no reason They want more investment only to keep it all DONT SEND A DIME TO THIS FRAUDULENT BUSINESS
Dear Frank, We are sorry to know that you were not satisfied with our service and we are hoping to hear what happened so we can try to find resolution to it. Can you please reach out to our 24/5 support and elaborate. Just send them an email to support@astrahorizon.com. We are hoping to make things right if you give us a chance.
The platform is easy to navigate and provides a lot of useful information. 1st class platform. Fast execution on trades
Hi, Karen. It's our pleasure to give you the best service as our beloved customer. We are aiming to have a platform that will be user-friendly for our customers to have the best experience and we are glad that you liked it. We are happy to have business with you and are hoping for it to be for a long-run.
Great and outstanding broker. Fast deposit and withdrawal, Never had a single problem trading on here, good support. Thanks guys
It was really wonderful on the part of customer service agent. Solved my issue within no time. Really thankful
It's our pleasure to make you feel valued all the time, Duran. We appreciate your time sharing your experience with us. Thank you for trusting our business.
Just Scam/Fraud! Ask the fake trading manager an identity card and a website to show the CEO of AstraHorizon.com. NEVER EVER TRUST THEM. From the moment you sent the money, you loose it and there is no way to get it back. The platform is fake and they manipulate the numbers such that you have to increase your investment. The trading managers keep calling you to increase your investment. The system designed just for money-in. There is no way of sending back money in the platform. If you don't believe me, try sending out some money. They want to keep their credentials and banking info as their secrets. If you have any further information about these fraudsters and their real physical location and bank accounts, kindly share with the police. Please do DUE DILIGENT and ask the police before doing any investment. They are professional thieves.
Blacklisted by FINMA: "finma dot ch slash en slash finma-public slash warning-list"
Another thing is that the website was registered in Aug 2020 at "www dot namecheap dot com slash domains slash whois" only for one year and its Registrar Registration Expiration Date is 2021-08-25T09:45:45.00Z. That means the website won't exist after Aug 2021.
Hello Rajab. We value your feedback and thank you for bringing this to our attention. We aim to provide the best service to all our customers and knowing that you experienced bad is something we wanted to avoid happening again. For our policies, you can check https://www.astrahorizon.com/kyc.html. We would like to hear more about what happened so that we can do something about it. Please send us an email at support@astrahorizon.com. We hope to hear from you soon as it will help us come to a resolution but it will also help in improving our service.
I find this a great way you save, and like to see how the shares grow, or indeed shrink. You can easily use this software.
Have to say NOT IMPRESSED been trying for 2 weeks to close my account and withdraw my funds
Conveniently no one is in a talkative mood
Customer service is garbage
Hi there Tim! Thank you for posting a review and we're very sorry that your experience was not up to standards. Can you please reach out to our 24/5 support and elaborate. Just send them an email to support@astrahorizon.com. We are very clear with our withdraw request. We don't want to keep you if you want to leave.
Easy to navigate and a reasonable fee. If you want an amazing app for trading then Astra Horizon is a fantastic app.
I have used many software for trading. Astra Horizon is so easy to use and easy to understand all options.
Best broker ever!
Finally I've found a really good broker after a lot of bad experience!
Thanks guys
Easy to use and understand. This a very good software for trading and also easy to withdraw the cash.
Their customer service was very good, impressive and their processes in everything was quick and easy.
Thank you for sharing your experience with our business here, Sydney. We are glad to know that you had a good time with our service. This feedback of yours motivates us to do great all the way. Again, thank you and have a wonderful day!
Great customer service.
Lowest spreads I've experienced.
Honest and transparent broker.
Personally no issues with them yet.
It is our pleasure to serve you in the best way, Dorathy. Thank you for sharing your experience with our service. We appreciate your kind words. We will do our best for you to experience nothing but just good things with our service. Again, thank you.
Astra Horizon is a Very good platform. Fast execution. Smooth user interface, nice spreads and lots of currency pairs to trade on. Best among all!
It's good to know that you had a great time with our service, Jesse. We are finding more ways to improve our service to give better experience to our customers. We'll make sure that you continue experiencing nothing but good things with our business. We really appreciate your kind words. Thank you!
Answer: I've invested with the company good chunk of funds. All was fine and my trading account shows decent profit. Last week I requested transfer of larger sum of my initial investment to my NDAX account. I have received some funds under condition I'll invest more. When I asked for more funds I've been told to first cover loan, I did not asked for, of 17K and they I can take funds from my account. I notices today there are trades on my account -20K despite BTC rally (12% today). I find this very strange. My intention is to trade with smaller account of a 2-3k to see how that works. I emailed to support-astrahorizon.com as asked in the comment's section. I've got a call from my "trader" telling me I should not contact anybody at the company. After that in a few minutes my account has depleted from 76k to 0. I called a military friend that introduced me to the dark web as my best bet at finding agencies [Kryptorecovery gmail com] whose sole purpose was to recover stolen financial assets from scammers I sought the services of Phoenixsouls PHOENIX SOULS Search on search engines like BING, DuckDuckGo, Yahoo In 48 hours I had all my money and generated profits all together in my wallet.
Answer: Yes we do. It is a very simple procedure. Just reach out to support
Astra Horizon has a rating of 2.2 stars from 93 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Astra Horizon most frequently mention and account manager. Astra Horizon ranks 387th among Currency Trading sites.
Hi Joelyn! We appreciate your awesome feedback about our service. We will make sure to continue doing our best. Again, Thank you and hope to have business with you for a long time.