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Astouch Technology demonstrates a mixed reputation based on customer feedback. Positive sentiments highlight the company's quick delivery and satisfactory product performance, particularly regarding touch screen tables. However, significant concerns arise regarding payment practices, with allegations of fraudulent behavior, including issues with fake invoices and difficulties in obtaining refunds. This duality suggests a need for Astouch to enhance transparency and customer service protocols to address complaints effectively. Overall, while some customers express satisfaction with product quality, the potential for serious trust issues could undermine the company's long-term reputation.
This summary is generated by AI, based on text from customer reviews
I purchased some touch screen tables from ASTOUCH, they have very quick delivery, all the tables are working quite well! Thank you so much!
Do not pay them any money before you receive the goods. Astouch Technology in Shenzhen, China is a Fraud. I am posting this review because they provide fake invoices, get you to pay for goods then tell you 2 weeks later they can not delivery. They then offer other lower grade items but will not provide a refund.
China manufacture of digital signage solutions, interactive touch kiosk, self service kiosk, interactive touch table, wayfinding kiosks, digital menu board, etc.
We never cheat any customer, this is a fake review by ACCESS POS PTY ltd, this is a one person company and cheated many chinese suppliers