• Ashley Stewart

Ashley Stewart

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Overview

Ashley Stewart has a rating of 1.9 stars from 181 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ashley Stewart most frequently mention customer service, credit card, and return label problems. Ashley Stewart ranks 131st among Plus Size sites.

  • Service
    48
  • Value
    49
  • Shipping
    44
  • Returns
    41
  • Quality
    45
Positive reviews (last 12 months): 23.5%
Positive
4
Neutral
1
Negative
12
45
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My complaint isn't the clothes quality bc nothing from Ashley Stewart has ever ripped on me or been Damaged.
  • And when I made a call to customer service all they were worried about was how and when I would pay my bill.
How would you rate Ashley Stewart?
Top Positive Review

“Excellent Customer Service”

Elaine P.
1/8/24

I went to the location in Ewing NJ. Tammy was awesome. She greeted me and helped me while shopping. She also rung up my order. I will be back soon to shop while Tammy is working.

Top Critical Review

“Never again”

Sherry Lynn J.
2/12/24

I had an AS credit card, always bought lots of things. Clothing stitching was coming apart on a lot of items. I closed my acct and started using After Pay. Be careful returning items. I had $1.00 shipping AS wanted to charge me $10.00 for a return label that they did NOT enclose with my items. Customer service and the "supervisors" were absolutely horrible! My money spends any and everywhere but NOT Ashley Stewart!

Reviews (181)

Rating

Timeframe

Other

Reviews that mention popular keywords

ashley stewart (70) customer service (57)
Thumbnail of user elainep538
1 review
0 helpful votes
January 8th, 2024

I went to the location in Ewing NJ. Tammy was awesome. She greeted me and helped me while shopping. She also rung up my order. I will be back soon to shop while Tammy is working.

Tip for consumers:
All of the information required is ridiculous. I just wanted to give Tammy a great review. She deserves it.

Products used:
Blouses

Service
Value
Thumbnail of user lnicholson
1 review
0 helpful votes
November 30th, 2023

I have been ordering since maybe 2020.This past year I went from a size 14/16 to this year a 12. My goal is size 10. I need more dresses

Tip for consumers:
None

Products used:
Dresses

Service
Value
Shipping
Quality
Thumbnail of user yuvandar
1 review
2 helpful votes
May 14th, 2023

Blouse was very comfortable. I had a lot of compliments attire is cool.

I wanna blouse on my vacation to Hawaii perfect colors were awesome for the occasion.

Products used:
Clothing

Value
Shipping
Quality
Thumbnail of user raerae4120
1 review
1 helpful vote
June 14th, 2023

I had a pleasant shopping experience, Kenya Stacey and Jacques were all very helpful and kind.I sighed up for the Ashley Stewart credit. I will be back soon

Thumbnail of user margaretb1001
4 reviews
1 helpful vote
January 25th, 2023

Talk about a perfect fit and true to size. Quality was GREAT! Absolutely Beautiful! Highly recommend this dress!

Thumbnail of user stephanieh1637
1 review
1 helpful vote
March 10th, 2022

MY GIRLS AT THE UNION STORE DID IT AGAIN HAD ME A DAZZLING DIVA FOR MY BIRTHDAY. THEY ARE TOP NOTCH IN PLEASING CUSTOMERS ALWAYS SAYING "WELCOME TO ASHLEY"AT THE DOOR U R SPECIAL ALWAYS MY ASHLEY FAMILY

Service
Value
Returns
Quality
Thumbnail of user theresab598
1 review
2 helpful votes
October 27th, 2021

Love Ashley Stewart! Good quality clothing for women starting size 10 and up. Something for every occasion. Ms. Elain is always pleasant greeting you when you enter and ready to help us DIVAS. Today Ms. Candiss helped me she was awesome and ready to help to me about every 50 o spent today I would get $25 holiday cash works just like diva dollars. My husband is a disabled veteran and comes with me alot and he has a bad back that Ms. ELAIN will offer him a chair to sit while I shop. Thank you Ms. ELAINE!
Theresa from Pennsylvania

Service
Value
Quality
Thumbnail of user samanthag438
1 review
2 helpful votes
May 2nd, 2021

Been shopping here for over twenty years! Never been disappointed at all! Very good quality and totally worth it for me!

Tip for consumers:
You don’t necessarily have to mail items back in for refunds, you can also go into a store near you to exchange items or be refunded.

Products used:
Blouses, jeans, jewelry etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user reginaj109
1 review
2 helpful votes
October 17th, 2021

I've shop plus size online & always had to do repairs to make them fit right. Since finding Ashley Stewart this past summer, no more repairs. I also love the feel and able to bend & twist while wearing my clothes & not having to pull them up or down. Thank you!

Thumbnail of user shelbyn38
1 review
1 helpful vote
October 4th, 2021
Verified purchase

I purchased the Ashley Stewart Plaid High Waist leggings. I am very short and apple shaped. I struggle with leggings that are too thin and shows all my ripples on my thighs. NO THESE. They are perfect thickness. Fit great and the wonderful. Wide quality waist band is comfortable and doesn't move or slide down or fold over with movement. They looked cute on me. Yes they looked cute. I never look cute. Anyway. I'm 5'3" weight 259 and am very curvy. I bought the size 22/24. And they fir perfect I would give 10 stars out of 5. YOU can not see the pattern or color in the pic. Only the fit. Il upload a pic of the pants too. Worth every penny. See proof I bought them.

Products used:
1 Ashley Stewart legging
And 2 other legging brands offered on the Ashley Stewart site.

Service
Value
Shipping
Thumbnail of user leshap3
1 review
1 helpful vote
January 22nd, 2021

They are the best... I tried them on they fit perfectly and so smooth on my body. My new go to for bars.

Thumbnail of user shirleyj485
1 review
0 helpful votes
July 20th, 2021

Love my outfit, Made my birthday wonderful. I had so much fun with this outfit and it was very comfortable

Thumbnail of user susiet32
1 review
2 helpful votes
September 4th, 2020

I read not great reviews. Ordered 3 sets all cotton pj shorts sets. Just ordered 3 more sets. All cotton so bought larger size as I know my dryer will shrink them. Good price. They shrunk in dryer but I love that they are 100 percent cotton. I have been looking for these everywhere. Super comfy and what I like to lounge in and sleep in.

Thumbnail of user chinah6
1 review
2 helpful votes
May 14th, 2020

I can't speak for everyone else experience only mine I always have a great experience my clothes are always the true fit and I received in a timely manner always I love the quality of your merchandise and you are great you have my business and I will continue to shop with you.

Thumbnail of user marieb233
1 review
10 helpful votes
October 26th, 2018

I don't know long some of you are shopping with Ashley Stewart as well as ordering on line I can have only good reviews for them, I recently shopping and ordering clothes from them during the summer during May to now October, 2018 I can only say I order n Monday I receive the shipments by wednesday afternoon. The quality of the dresses are excellent as well as their skirts and top. I call their customer service they are nice and helpful as well when I stop by in their store their salesperson are very friendly. To me they made me a very fashionable as heavy size dress woman due to medical conditions, Women of Large Size, please don't let negative of Ashley Stewart keep you away from their store step up and enter one of their stores and have your own experiences and Be dressed beautiful.

Tip for consumers:
They are always have sell Online as well at the store.

Service
Value
Shipping
Quality
Thumbnail of user latoyaj39
1 review
4 helpful votes
October 8th, 2020

They have the best plus sized clothing and I've never had any problems the delivery service options are great

Thumbnail of user christinea48
1 review
2 helpful votes
January 24th, 2017

I ordered a red pants jumpsuit. It came quickly. The jumpsuit was beautiful, and it looked really good on me. The fabric and workmanship were good. The problem is my body is overly sensitive. A seam went across my tummy, which felt uncomfortable. I returned the jumpsuit, and they gave me a refund.

Thumbnail of user cherylb108
5 reviews
5 helpful votes
May 4th, 2017

I love this store the clothes fit real good and the dicounts are good and sometimes I don't care how much that is how much I love this store

Thumbnail of user sheiland
13 reviews
10 helpful votes
October 4th, 2016

Their line of clothes for the beautiful plus size woman is modern, fresh, sexy, and the price is absolutely great. They send you great coupons. 5stars all the way.

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About the business

Ashley Stewart is number one for Plus Size Fashion and Trends! Find the Newest Dresses, Jeans, Tops, Bottoms, Lingerie, Plus Size Clothing and Full Figure Fashion for the Best Price.

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