Ashleyhomestores

I purchased A coffee table from Ashley furniture online that arrived badly damaged. I contacted customer service immediately and have spoken with 3 different representatives that have all given me the run around. The last representative that I spoke with, Danika Cabije was actually dishonest and simply doesn't care. Apparently it's ok to this furniture company and it's employees that a customer can pay nearly $500 for an item, the item arrives damaged and they do nothing to compensate the customer. I'll never shop with Ashley furniture again.

I purchased a rocker recliner from Ashley Home furniture on May 8,2021. I depend on this chair because due to health issue I must sleep in it.
After two weeks the lower part of the arms did not have padding so the wood started poking into both of my legs. The back of the chair started to separate from the seat creating a large gap that everything and anything could fall into. The Ashley Store in East Peoria IL where I bought the chair advised me because it had been 2 weeks there was nothing they could do but if I wanted to take pictures and send them someone could decide if it could be repaired or not. All I wanted to do was exchange the chair for different chair.
I would even pay more for a better chair if necessary. They advised me that this was not possible.
User's recommendation: DO NOT BUY From Ashley Furniture Ever