The company enjoys a solid reputation for offering quality clothing, with many customers expressing satisfaction with in-store shopping and click-and-collect services. However, there are notable concerns regarding delivery reliability, particularly with third-party services, which has led to frustrations among customers. This inconsistency in delivery performance detracts from the overall shopping experience. Despite these challenges, the positive in-store interactions highlight a commitment to customer service, suggesting that enhancing delivery logistics could significantly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Now I always get my clothes from George. I wouldn't advise delivery, because you'd be lucky to receive it because EVRI deliver it, well are suppose to. But in-store and click and collect are good.