business logo of ASAP Tickets

ASAP TicketsReviews 7,986

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,212
quality
3,374
This company responds to reviews on average within 0 days
Florida
2 reviews
0 helpful votes
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Good Customer Service
August 14, 2023

Overall, I have had a pleasant service with ASAP. Ryder, my Travel Agent was very helpful in calming down my frustration. My past two experiences were not as smooth but my service today was excellent. The customer service agent took the time to process the new option for my ticket. She assured me that she will get back with me once the airline approves the new ticket option. This is exactly what happened, I am in her debt.

Date of experience: August 14, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Canada
1 review
0 helpful votes
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Flight schedule problem.
August 14, 2023

Your agent booked me for Toronto / Manila flight with lay over of 2 hours and 20 minutes at San Francisco Calif as well as in Taipei. After the ticket had been issued and upon review of my itenerary I found out that it is not 2:20 hrs lay over at San Frans is too short considering that I have to pass thru US customs/immigration. I emailed her about my predicament and she promised me to find another airline but she could not be contacted anymore and considering that my departure is fast approaching I have to cough up another 500 dollars which had been added to my ticket cost to remedy the situation. Your agent name is Rabiya, she totally neglected my pleas.

Date of experience: August 14, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear VIRGILIO N.,
We are truly sorry to hear about your disappointment with the agent's assistance!
Your complaint is assigned a special ID: 257479, the agent is already working on your case and shortly will get in touch with you!
We will do everything in our power to deserve your further cooperation with us!
Thank you very much for being our customer!

Canada
1 review
0 helpful votes
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Excellent Customer Sevice
August 13, 2023

The agent is very professional and knowledgeable. I don't wait too long to receive a response to my inquiries. The agent is very efficient and polite too. Great job.

Date of experience: August 13, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

Texas
2 reviews
1 helpful vote
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Great service. Thank you
August 13, 2023

He was very efficient and friendly. I'll be recommending him to others and book my future flights with him

Date of experience: August 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for sharing your excellent experience with us! The agent you worked with would be happy to hear your kind words!

Texas
1 review
0 helpful votes
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Opulent she can help all you need just give her your requests you will get excellent service same thing you want im so happy to contact her thank you opulent

Date of experience: August 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot to Opulent! She did a great job as we can see and we appreciate her a lot! Many thanks for sharing your wonderful impression on our services!

South Carolina
1 review
0 helpful votes
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Fast response!
August 13, 2023

Great customer service! Thank you to the agent who satisfied my request!

Date of experience: August 13, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!

Texas
1 review
0 helpful votes
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The person that helped me was able to gallop me get the best deal. Made sure that everything was done so we had no problems. Plus he gave me some personal advice to prevent future problems.

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy when our customers are satisfied,Thank you.

Iowa
1 review
0 helpful votes
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Most helpful agent
August 12, 2023

Khabib, my agent was most helpful and patient with all my requests. He was able to find the flights that we wanted and got us a good price for it. Will use ASAP agent on our next trips. Thank you

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad Khabib has helped you with your trip and the services provided are appreciated.

Arkansas
1 review
0 helpful votes
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Awesome Customer Relations!
August 12, 2023

Kunika is a very patient agent with an excellent customer relations who goes beyond the call of duty to assist her clients with their requests. She is the reason I always return to patronize ASAP Ticket.

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback. We are happy that Kunika is part of our team and provided you with such a good experience.

Pennsylvania
1 review
0 helpful votes
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Excellent!
August 12, 2023

Agent Fleur was exceptionally knowledgeable about her work requirements and products plus very good on her customer service skill. She should be encouraged and ADAP tickets needs agent like her in this airline competitive world. I rate her service 10/10.

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

North Carolina
1 review
0 helpful votes
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Good experience
August 12, 2023

Got the details what I was looking for.it's really easy to connect and get it done asap

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon.

Maryland
1 review
0 helpful votes
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Satisfactory
August 12, 2023

Good and very professional agent. They reply to questions promptly

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

California
1 review
0 helpful votes
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NiNi - the service is legit.
August 12, 2023

I was very satisfied with their service. They help you with your travel needs. I highly recommended using ASAP.com very good service.

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Kenya
1 review
0 helpful votes
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Customer Experience
August 11, 2023

I had a very warm and patient agent. Went all his way to make sure that I got the best deal even when I was somehow giving up.

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

California
1 review
0 helpful votes
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Kaori
August 11, 2023

Excellent as usual.
Kaori is an excellent travel assistant. She always take the time to look into many ways to comply with my travel plans.

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Michigan
1 review
0 helpful votes
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Awesome Team effort
August 11, 2023

I had a great experience booking my air ticket with Zoey who was very Patient and other staff like Blessary assisted me as well research some air tickets with no hard feelings whatsoever, even if I didn't buy air ticket through her she was willing to follow up with mw,which indicated to me that Asap Tickets Teamwork spirit is on point! Keep it up!

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Excellent job
August 11, 2023

It was very nice people and pleasant patients i would recommend this person to all my friends and relatives…well trained

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Texas
1 review
0 helpful votes
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Tickets purchase experience
August 11, 2023

Panda was very helpful in taking the time and walk through the authorization form.

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent Panda was able to meet your expectations. Thank you so much for your positive feedback!

Canada
1 review
0 helpful votes
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Winslow is the best!
August 11, 2023

Winslow has the patience with regards to my flight needs. She deserves a raise or promotion. She is simply the best staff I have ever talked with.

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Massachusetts
1 review
0 helpful votes
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Best
August 11, 2023

Good customer service and the agent was ever ready to assist me

Date of experience: August 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon.