We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
  • Bookmark

    ArtofTuscany

Corporate Values

Overview

ArtofTuscany has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. ArtofTuscany ranks 55th among Flooring sites.

How would you rate ArtofTuscany?
Top Critical Review

“DO NOT BUY TILE FROM ART OF TUSCANY”

Sherry W.
8/29/15

DO NOT BUY TILE FROM THE ART OF TUSCANY We went to The Art of Tuscany with our 20 x 20 tile sample to match, The Art of Tuscany said they had some in stock at. 99 per square ft and they would order more for us at $1.79 sq ft. They explained the tile would have a different dye lot and the color may not match exactly we were ok with the slight color difference. We explained we had construction going on and we were uncertain how long it would take and The Art of Tuscany said they would order it and when it arrived they would keep it in the yard till we were ready by the time the remodel was done and the tile installer they sent us to was ready 3 months passed. Our installer picked up the tile and when we saw the tile that was ordered it was incorrect the tile had a texture and what we ordered was smooth. When I called the manager Stefano he was LOUD and RUDE when he claimed no mistake was made and refused to refund the $775.00 we paid. It is our opinion; The Art of Tuscany is a DISHONEST company with HORRIBLE customer service. We were also shorted 48 sq. Ft. Of the in stock tile and they REFUSED to return the money we over paid. We recommend if you want to make sure you get what you paid for DO NOT BUY TILE FROM THE ART OF TUSCANY.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

sherryw10
1 review
1 helpful vote
August 29th, 2015
DO NOT BUY TILE FROM THE ART OF TUSCANY
We went to The Art of Tuscany with our 20 x 20 tile sample to match, The Art of Tuscany said they had some in stock at. 99 per square ft and they would order more for us at $1.79 sq ft. They explained the tile would have a different dye lot and the color may not match exactly we were ok with the slight color difference. We explained we had construction going on and we were uncertain how long it would take and The Art of Tuscany said they would order it and when it arrived they would keep it in the yard till we were ready by the time the remodel was done and the tile installer they sent us to was ready 3 months passed. Our installer picked up the tile and when we saw the tile that was ordered it was incorrect the tile had a texture and what we ordered was smooth. When I called the manager Stefano he was LOUD and RUDE when he claimed no mistake was made and refused to refund the $775.00 we paid.
It is our opinion; The Art of Tuscany is a DISHONEST company with HORRIBLE customer service. We were also shorted 48 sq. Ft. Of the in stock tile and they REFUSED to return the money we over paid. We recommend if you want to make sure you get what you paid for DO NOT BUY TILE FROM THE ART OF TUSCANY.

Q&A (0)

Questions? Get answers from the ArtofTuscany staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about ArtofTuscany?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ArtofTuscany?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business