• Armstrong Steel

Armstrong Steel

Overview

Armstrong Steel has a rating of 4.6 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Armstrong Steel most frequently mention customer service, metal building, and jim christopherson. Armstrong Steel ranks 3rd among Building Construction sites.

  • Service
    49
  • Value
    43
  • Shipping
    18
  • Returns
    15
  • Quality
    28

This company responds to reviews on average within 19 days

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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What reviewers want you to know

Positive highlights

  • Armstrong steel buildings are a great product to accomplish a traditional goal covering a large amount of space.
  • We bought steel building from them and very happy with it.

Critical highlights

No critical highlights yet

How would you rate Armstrong Steel?
Top Positive Review

“Experience so far to include the design phase”

R G.
12/6/23

Working with Armstrong has been a wonderful experience. I just past the design phase working with Breanna Ibanez my project manager who has walked me through each step. We made a few design modifications which dialed in my building requirements. Can't wait to see the product onsite and built. Blueprint and logistics are up next then to fabrication. I expected the remaining steps to be just as smooth.

Top Critical Review

“Deceitful business practices”

Michele S.
1/21/24

DO NOT BUY from Armstrong Steel I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to "lock in" a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 "rebate" agreed upon in the original contract. They claimed I didn't sign a final design agreement on time that they had never sent me! There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel https://www.denver7.com/news/contact-denver7/englewood-based-armstrong-steel-faces-class-action-lawsuit Alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article https://www.msn.com/en-us/money/markets/summerville-couple-blames-colorado-steel-company-for-dream-house-disaster/ar-AA1bpUKE Also www.denver7.com/news/investigations/send-this-lie-to-the-news-armstrong-steel-customers-offered-refunds-with-unusual-condition And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique. Armstrong Steel employees refuse to take responsibility for their breach of contract and delay issues but have no problem refusing to refund your deposit when you do not agree to pay more than the original contract price. Be aware their terms of agreement on the website states: " You, the consumer, forfeit all rights to go to court to defend or assert your rights. The consumer also forfeits all rights to bring class actions against Armstrong Steel. By using the goods or services provided by Armstrong Steel, you give consent to these restrictions." What type of business demands customer forfeit their rights? A dishonest one...

Reviews (152)

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From the business

Plan your steel building project with the specialists at Armstrong Steel Buildings, the steel building destination for millions.

Company Representative

Thumbnail of user michaelk100
Brooke G.
Typically responds within 19 days

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