Argoth

Despatched promptly and communication excellent! I was initially worried after I placed my order, received no order confirmation after 4 days and my money was taken. Especially after reading some of these reviews... however, after ordering on Thursday. Emailing on Monday & Tuesday, I received a phonecall from a lovely lady called Sam, who apologised and explained they were having some technical difficulties. I'd ordered 4 items, she informed me one was out of stock and she was unsure when it would be in, but the other items were packaged and ready to go. I asked her to cancel the item and send a Paypal refund, but send the other items. Within minutes of putting the phone down, I had received my refund and a confirmation email along with a tracking number. My items arrived today, 1 week after placing my order. Overall, a friendly company with good communication. I don't think enough people who have had good experiences with this company are reviewing them!

Ordered about £200 worth of merch that never turned up, customer service refused to refund, had to go through PayPal. They should be reported to trading standards!