• Argos

Argos

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Overview

Argos has a rating of 1.4 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Argos most frequently mention customer service, consumer rights, and order number problems. Argos ranks 889th among Electronics sites.

  • Service
    49
  • Value
    42
  • Shipping
    38
  • Returns
    36
  • Quality
    38
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
24
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Argos customer service is so bad and I'm not sure I can trust them anymore.
How would you rate Argos?
Top Positive Review

“Excellent service”

Anthony W.
1/19/23

Purchased teasmade in Hereford branch November Have had 3 replacements since owing to faulty items. I can only say i have had the must friendly & helpful attention from all staff, particularly Pete who went our of his way to help & obtain replacement Products.

Top Critical Review

“Unclear left me in the dark”

Angie N.
3/4/24

Apparently couldn't get van down the street to deliver washer so delivery man called and I couldn't hear a word he was saying and he just hung up on me. Had to call Argos support twice today to get answers because wasn't informed of everything and turns out it's not even being delivered today! Completely unclear. Sort your phone lines and clarity out! We will NOT be ordering from Argos again until this is sorted. I did not get an apology or anything and Argos customer support was a headache to navigate and the phone operators were not helpful or nice.

Reviews (131)

Rating

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Reviews that mention popular keywords

customer service (40)
Thumbnail of user paulinej12
1 review
1 helpful vote
May 21st, 2016

I ordered a t shirt online and paid for it then went to collect it. I was only in the sunderland high street store five minutes at the most the service was friendly, professional and very speedy well done

Tip for consumers:
if you pay online they have the goods ready for you at the counter

Service
Value
Quality
Thumbnail of user joel450
2 reviews
4 helpful votes
June 18th, 2014

Nice selection of items, but the delivery options are poor.
Not many people can wait all day or even half a day.

Thumbnail of user samw87
1 review
1 helpful vote
September 24th, 2015

Like everyone else I buy electricals and toys every now and again. I feel I can always rely on Argos.

Thumbnail of user keythr
225 reviews
1,015 helpful votes
April 19th, 2011

Argos - UK's Largest Catalogue Merchant

Argos is the largest general goods retailer in the UK it has over 750 stores around the country. It sells goods as a catalogue merchant if you go to the store you enter a catalogue number on a slip of paper, check it's available, then wait for the item to be brought to you from the warehouse.

They also have a pretty good online store where you can buy and have stuff delivered to your home (usually extra charge) or just order for pick up at your nearest store. They have customer reviews online and they keep both positive and negative comments so you get a fair idea of what you are buying.
Argos has been in the UK since 1973 and is one of the main discount retailers. It sell branded goods, own brand goods from cheap and cheerful to mid range / good quality. Their twice a year telephone directory sized catalogues must use up half of Scandinavia's forest land to produce.

I use the website to check prices against other suppliers. Sometimes it is surprisingly competitive, and if you know what you are after it is often the best place to go.

In the last year I've bought a camera, a barbecue and some self assembly furniture from them. Very efficient, good prices and I am quite happy.

I'm not sure I'd buy their cheaper own brand electronics stuff but then 'ye pays yer money and takes yer chance' If you want a fancy radio for half the price of another main brand it might not be as good. Caveat emptor let the buyer beware.

www.Argos.co.uk

Generally good.

Thumbnail of user johnh47
24 reviews
113 helpful votes
May 2nd, 2011

A very reliable site where you can reserve items to pick up at an argos store or have delivered.
Argos have a huge amount of products and almost all offer good value for money.
Argos has over 20,000 products in many different sections.
The only downside - you might find the odd item which is expensive.

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