• Maple Leaf

Overview

Maple Leaf has a rating of 2.8 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Maple Leaf ranks 65th among Home Appliances sites.

  • Service
    74
  • Value
    73
  • Shipping
    68
  • Returns
    69
  • Quality
    73

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • But believe me, Peter from maple leaf is the best you can ask for.

Critical highlights

No critical highlights yet

How would you rate Maple Leaf?
Top Positive Review

“Stove Repair”

George M.
1/28/22

I phoned for service on an electric stove that wasn't working. The repairman provided excellent customer service and a very thorough evaluation of my appliance. We had a bump in the road getting the appointment set up, but I'm glad it worked out. The repairman apologized for the mis-connect and said "Customer service is what sets me apart" and I believe him. I'll definitely contact him again, and would recommend Maple Leaf Appliance Repair to friends.

Top Critical Review

“Buyer Beware is All I Can Say”

Melanie A.
3/6/24

We called this company for a stove repair. Firstly, the repairman seemed absolutely joyful that I needed a repair. He laughingly said "Oh oh, you're not going to be happy" in a sing-song happy voice. He then quoted me $1800 "but that includes labour," for one part, and $520 for another. He said "the estimate is good for one week." And THEN, this Maple Leaf guy has the GALL to put a tip function up on the screen for being at my house for less than 10 mins. SO, I called another repair company, and this company guy said that he does not know where Maple Leaf got those part prices. He said that the first part, the $1800 one, is worth only $400.00! And he said he will replace the $520 part for me for free. NEVER, EVER, EVER will I call Maple Leaf again. Buyer beware; do your homework before you pay anyone these days.

Reviews (85)

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Reviews that mention popular keywords

maple leaf (38)
Thumbnail of user jonhb3
1 review
0 helpful votes
January 13th, 2022

Thanks for my dryer repair! Repairman came the same day I called the company. He was COVID prepared with mask and gloves. He determined that thermostat needs to be replaced and he fixed it next day after part delivery. The item took a long time to arrive and was a bit pricey. Highly recommended!

Service
Value
Shipping
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Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Thumbnail of user tonyp663
1 review
0 helpful votes
September 29th, 2021

Arrived as scheduled. Worked on replacing fridge freezer drain cleaning and thermostat replacement. Market comparable on price of labor. Service people were very helpful, professional and friendly.
Cost of parts is on high side.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

We are incredibly grateful that you took the time out to share your feedback with Maple Leaf Appliance Repair. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon. Best, Maple Leaf Appliance Repair

Thumbnail of user adeles5
1 review
1 helpful vote
July 5th, 2017

We had an issue with the dishwasher and already asked a plumber to fix it but he couldn't. However, A repair technician fixed it properly with proper equipment easily. He also offered to check our microwave which was not working for a while, and he found the issue and helped us to find a same one with a very good price. The gentlemen was really helpful and knowledgeable person. We strongly recommend this company.

Thumbnail of user vladislavb21
Vlad B. – Maple Leaf Rep

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

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From the business

We repair all brands of household appliances in greater Vancouver. With over 15 years of combined experience. Call us now!

Business History

"Since 2015 Maple Leaf Appliance Repair has delivered high quality appliance repair and maintenance services across Alberta and BC. Our repair technicians specialize in repairing all makes and models of residential and commercial appliances including dishwashers, refrigerators, ovens, stoves, ranges, washers and dryers."

Company Representative

Thumbnail of user vladislavb21
Vlad B.
Typically does not respond to reviews

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