Overview
Aqua Science has a rating of 4.3 stars from 1,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
Instant Feedback
The wire was priced low, good quality, fast free shipping with clear communication. What else can you ask for?
Web site was responsive and accurate, no problems encountered, a quick call confirmed all parts in stock.
Great products, non existent customer service. Emailed several times for product selection help and technical support. Never got a response.
I own Admiral Water in NJ. Aqua Science has always been exceptional. The owner is very nice and helps us out whenever she can. Great company.
Wrong items were shipped but I talked To customer service. And they will ship me the correct part when it comes in.
Lovely customer service via phone call, a rarity theses days of email and texting!
Well organized web site, prompt shipping!
So far so good. Right part timely delivery. Not installed yet
Serena my sales tech. Was very knowledgable and tremendously helpful with technical issues and was able to discuss in layman's terms.
I ordered a product, you shipped it on time, it arrived on time
Fast shipping and very pleased to see the product was BII which is synonymous with the maple industry.
Easy peasy on the order. However the pump I received didn't work. I called first thing on Monday and they sent a replacement out immediately.
Always a well know place to go the staff is nice an pleasant to deal with
Very fast delivery.
Pump is in the well and working
Thankyou so much
Found uncommon Wellmate quick connect compatible well tank tee here. Quick shipping, good communication.
Very positive great service shipped on time would use again
Awesome place to shop, great quality, fast shipping
We needed a 5" well seal fast. There weren't any in our town. We bought one here and it came super fast and was a nice seal at a great price.
I bought the extra long bards and when i opened the box... they did not dissapoint! Exactly what i wanted.
Easy to get around the webpages, but shipping was slow. But I had to order around Christmas, probably was the reason it took longer.
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."
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- Wyoming, Rhode Island, United States
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Business History
We have over 50,000 customers accounts in the United States and Canada. We have in our staff a well trained, professional team of Water Treatment Professionals ready to assist you with your Water Quality concerns.
We carry the top brand names in the Water Treatment industry like Amtrol Pressure Tanks, Goulds Pumps, Fleck Controls, Davey, Grundfos, A. Y. McDonald, Pentek, WellMate, Boshart, etc.
As part of our corporate philosophy, we believe direct contact between ourselves and the customer is critical in establishing a working relationship. That’s why when you call Aqua Science, you will be greeted with a human voice. Although we have a voicemail system, it is only used when we are closed, or in those inevitable instances when a flood of calls come at once. Please contact us at any time, we look forward to hearing from you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members