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AON has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. AON ranks 172nd among Business Services Other sites.
I bought trip insurance coverage with them via Road Scholar: "cancel for any reason". I was stranded in Miami because my next flight to my final destination was cancelled due to weather. I ended up paying for a ticket on Delta Airlines, though my initial flight was on American. I submitted all my paperwork to Aon, they asked for proof from AA that the flight was cancelled. I gave it. Then they asked for proof from Delta that there was a Delta delay. There wasn't. I had to pay for a ticket. They don't want to cover the cost of the ticket or hotel for 2 nights (I couldn't get a flight sooner back to home). DON'T BUY FROM AON. THEY TAKE YOUR MONEY BUT WON'T PAY THE CLAIM.
I bought trip insurance coverage with them via Road Scholar: "cancel for any reason". I was stranded in Miami because my next flight to my final destination was cancelled due to weather. I ended up paying for a ticket on Delta Airlines, though my initial flight was on American. I submitted all my paperwork to Aon, they asked for proof from AA that the flight was cancelled. I gave it. Then they asked for proof from Delta that there was a Delta delay. There wasn't. I had to pay for a ticket. They don't want to cover the cost of the ticket or hotel for 2 nights (I couldn't get a flight sooner back to home). DON'T BUY FROM AON. THEY TAKE YOUR MONEY BUT WON'T PAY THE CLAIM.
Products used:
This was travel insurance. I'll never use them again.
I bought a ticket by Expedia from Vancouver- Houston 29 April they gave me insurance for change until 24 hour before trip. Two weeks ago I called for change date they sold me new ticket and said insurance will pay. But insurance said they covered just an emergency issue. Way I pay two times for a ticket plus insurance.
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