AOL has a rating of 3.34 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. AOL ranks 7th among Business News sites.
So, I purchased two concert DVD's - James Taylor Solo and A tribute to Burt Bacharach. The DVD's came to me in about 10 days. And, they are just fine. Fair price and two DVD's for which didn't know they existed until i saw them in the Oldies catalog. So, I'm a happy DVD watcher!
Literally, the worst Customer service you can expect. I know my login details but AOL is asking me to verify that I am not a robot. It only gives me 2 options to do so, either send a message to a phone number that i don't own anymore, without giving me the option to change the number, or call their helpline and get charged for it. I am never gonna use this email again.
Aol! Do you read any reviews at all? Check out your Accu Weather reviews and get rid of them. You're stuck in the mud. Move it or lose it AOL!
Up to very recently AOL provided excellent customer support. But today I had a very Frustrating & bad experience with the Technical support team of AOl. I have been a Member of AOL for some 25 years. MY AOL Gold suddenly Stopped Working and I called the Technical Support Team of AOL and was told by the same group that once provided the service to contact another team specifically for AOL Gold. Could not reach them at the number provided Several calls during the work hours. Tried to send message by email not possible as they had shut down any further inputs by email tried to call accounts not possible. Went back to Tech Support same story. Made 4 rounds. Tried to download AOL Gold as per Posted Directions not completing and shutting off. With This frustrating experience from the technical experts of AOL I Just Wonder How President Donald Trump is going to make America Great Again. He is one great President but somehow something has gone wrong in The Professionalism of the AOL Staff.
Much like a rerun of "Love American Style," AOL just hasn't aged well. Its Mac software no longer works on the Yosemite OS for Mac (though AOL says it is a priority to fix it, it has now been a "priority" since October 2014), and its Windows software is hoary with age. Not that I use it much at all, but every once and a while I think to myself, "I wonder what AOL is like these days" and I will take a whirl at its website, play around with its Desktop software, and tinker in its AOL Mail. It's like time has stood still. It kind of works, sort of, but not really well. I like the idea of a walled-garden proprietary desktop program -- but it has to do something, or provide some benefit that the web itself, unwalled, does not provide. AOL fails in this regard.
Much like Hollywood has done on some film properties (like Star Trek and Spiderman), AOL needs to be "re-imagined." I'm sure I'll look at AOL again in the next few months, but I expect nothing pleasing about it, except, a dose of nostalgia.
AOL- America On-Line, has been used by Americans for online and email purposes. While its popularity has decreased, many users were accustomed to AOL for more than email and contact purposes, but also AOL Music- entertainment.
Aol Music provided its users with in-depth and live sessions from artists and bands. These 'incentives' were appreciated by AOL members who in turn paid for the internet service. However, overtime, people's interests change and find themselves no longer giving the time and money for these types of entertainment. The actual website is effective to a degree, but its lack of purpose prevents it from being completely effective. The pros are the idea behind the product, but due to the time of technology, its popularity and fame have since declined and I would not recommend this to a friend.
They have a lot of articles on saving money, and alerting the consumer. But they turn around and endorse many affiliate programs that are designed to make you spend money. And not in wise ways either. One time they even promoted a book for "saving" that was actually $30-$40 bucks! Where is the savings in that. Plus they also have gained the reputation for editing comments to an extreme degree. They will sometimes take only one sentence from a comment to make themselves look good.
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