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  • ANTOnline

ANTOnline

Corporate Values

Overview

ANTOnline has a rating of 4.5 stars from 3,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience, and launch day. ANTOnline ranks 2nd among Computer sites.

  • Service
    246
  • Value
    387
  • Shipping
    384
  • Quality
    820

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.9%
Positive
17
Neutral
0
Negative
6

Instant Feedback

6,895 reviews

115
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How would you rate ANTOnline?
Business's Favorite Review

“Professional, Communicative, and FAST!”

Michael M.
12/14/20

One of the best most stress-free online ordering experiences this holiday season. Order was smooth going through, no website crashes or issues checking out. Multiple communications via e-mail detailing where antonline was at during the process of getting my items to me. 2 Hours later the order shipped, and 2 days later I received the item.

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Top Positive Review

“Great company. Fast shipping. Great communication.”

Kyle B.
4/11/21

Bought an Xbox Series X bundle from them. Checkout was fast and easy. They send multiple email updates on my order and gives updates on when they have shipped your item, and when you have received your item. Xbox got here in 2 days, and the package was fully sealed and in good condition. I'm enjoying my Xbox Series X and if you're unsure about this company, don't be. I highly recommend them. Very easy, worry free, and fast.

Reviews (3,453)

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Reviews that mention popular keywords

customer service (279) checkout process (59) release day (49) release date (48) couple days (19) credit card (86)
Thumbnail of user rays494
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Got it earlier than expected and everything was included, would be 5 stars but the packaging was a bit under done allowing for movement inside during shipping so it could have been damaged. Outside of that "what if" awesome service

Thumbnail of user keithw595
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

AntOnline was the first site to load with available stock for the xbox series x. Did not enjoy the required need to buy an Elite controller but I am happy that I have one. Arrived 2 days after release date but what ever.

Thumbnail of user davidg3002
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Checking out was easy with antonline and I received an order confirmation shortly after. Only thing that scared me was receiving a delay email saying I could receive my product in greater than 3 weeks then getting a shipping notification the following day. However I got my package and the product works fine - though the box for the package was very messed up so I was hoping nothing happened to the actual item.

Thumbnail of user anthonyl624
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

The order process was smooth, way smoother than any other site I attempted to make this specific order on. The only things that could use some improvement are:

More points of contact post order - Let us know that it's confirmed. Let us know that it's being packaged. Let us know that it's shipped.

For pre-orders, ship with the aim of arrival on release date. UPS was two days late, and also marked my order delivered over two hours before it actually arrived.

Thumbnail of user domingor15
1 review
0 helpful votes
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March 9th, 2021
Verified purchase
• Updated review

Quick and only one available but hopefully I can get the same experience and this was a great experience I just received my Xbox series s. I'm pleased with the response time they were very professional. Would highly recommend and I would definitely be buying from them again in the future

Reason I chose this business:

One my first time trying you guys hopefully I am happy with the response time and effort from you.

Reason I chose this product:

Wanted to dip my toes into next gen without spending a lot of money just yet. Maybe in the future I will be right now I’m happy

Service
Value
Shipping
Quality
Quick and only one available but hopefully I can get...
April 2nd, 2021
Verified site experience
• Previous review

Quick and only one available but hopefully I can get the same experience and this

Reason I chose this business:

One my first time trying you guys hopefully I am happy with the response time and effort from you.

* ANTOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user seanc455
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Ordering was fine, but received an email stating that my order would likely be delayed... but I then ended up receiving it on schedule.

This could have been an issue since this was a hot ticket item and I might have bought elsewhere at a markup.

Thumbnail of user gregorys534
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Very easy to order and understand. Received my PS5 on launch day which was better than I expected considering I ordered mine about a week before. Only minor issue is that I ordered a bundle so multiple things were packed in one box but no padding between the items. Nothing was broken however.

Thumbnail of user andrewc466
1 review
0 helpful votes
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December 1st, 2018

At first I was skeptical about ordering from this retailer after reading all the reviews but decided to try it out anyway. I ordered the Nintendo Switch from them during Black Friday and the item delivered a week earlier than anticipated.The only thing that prevented me from giving them a 5 star was more about me being nit-picky than anything else. The item was shipped without being stuffed with any dunnage bags thus it I have to assume that it shifted freely during shipping. However the item arrived with no damage (outside of small creased corner). Lastly I can assure you that I am not a paid reviewer, this review was truly based on my own experience.

Thumbnail of user jefferyp43
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My order came earlier than the initial estimated date. I received constant emails whenever a change happened with my order. Overall, great experience. One thing I would like to request for the future is for the delivery driver to handle the package with a little more care. My package was sitting upside down. This was an expensive piece of electronics and it should have been handled with a little more care.

Thumbnail of user erikc122
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Good delivery, I received my package quickly without any problems. Was a little shook since I didn't get order confirmation for 30 minutes which was kind of scary since it was such a big purchase, besides that everything else was fine.

Thumbnail of user dariusb38
1 review
0 helpful votes
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November 27th, 2020
Verified purchase
• Updated review

Ive been trying to buy the new playstation since pre orders in september. Between bots, never ending queue waits my transaction here was the smoothest compared to walmart, best buy, target and playstations own website.

Reason I chose this business:

Stockps5 on twitter informed everyone that was following them of your website.

Reason I chose this product:

Availability

Value
Shipping
Quality
Ive been trying to buy the new playstation since pre...
November 20th, 2020
Verified site experience
• Previous review

Ive been trying to buy the new playstation since pre orders in september. Between bots, never ending queue waits my transaction here was the smoothest compared to walmart, best buy, target and playstations own website.

Reason I chose this business:

Stockps5 on twitter informed everyone that was following them of your website.

Reason I chose this product:

Availability

Thumbnail of user alexh596
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Great easy ordering experience for a lucky PS5 pre-order! Shipped the package super fast and arrived quickly as well. Only thing is shipping items should be WAY more secure. Using a cheap extra large box that's not firmly packed with anything makes items move around during shipping. My package arrived with a PS5 game underneath the console. Could have easily broken the game being crushed. Use common sense during shipping and separate small items also. Other than that great sale!

Thumbnail of user alit83
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Happy about overall experience. I got my order as promised, two days after PS5 was released. Only issue was that I noticed that the playstation 5 box had been opened. Nothing seemed to be missing, but it was odd.

Thumbnail of user willardm33
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Less than satisfactory upon getting to my front porch and seeing the package there, with a label, stating that it was an xbox series x, would've been very easy for anyone to see it and take it. Other than that, everything was perfect.

Thumbnail of user davidh4760
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I had a good experience with antonline. Found something that was super hard to find there. Called customer service they picked up on the first ring. Answered all questions I had. They were very polite. The shipping was way faster then they stated it would be. Everything I order was as it was suppose to be.

Thumbnail of user dillonr19
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I order a PS5 bundle with an extra controller, Demon Souls, and Spider Man Miles Morales. I was told originally not to expected it until about 3-5 business days after launch, but it manage to show up the day after launch. Everything was in good condition except for my Demon Souls case. It seems as though the extra controller was packed in right next to the game and somewhat crushed the case a bit. It was still fine and presentable, but the front was just sunken in somewhat. I was somewhat worried to use ANT Online cause I'd seen some bad reviews, but the experience was pretty great. No different than ordering from any other major retailer. I'm just happy I managed to get one!

Thumbnail of user terim142
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

My son was ecstatic to get this system. The only thing is when I called Disney+ to find out why I keep getting an error code when I tried logging on is they claim that it's not compatible even though it's loaded onto the system.

Thumbnail of user jeffreyr609
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I did successfully receive my order. It was in a box that was larger than necessary, and there was no padding or packaging insulation. So far no issues but would it have killed them to throw in some styrofoam or air padding?

Thumbnail of user antoniom283
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

I ordered a PS5 and I'll tell you it was very difficult to get one of these, it said it would deliver in a week and a half but surprisingly it only took 2 days! I don't know who runs Antonline but whoever is doing a great job and the website itself is trusted and very good. I got my PS5 brand new perfectly fine with no issue.

Thumbnail of user sherifa16
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Had a good experience ordering from ANT, no issues aside from the fact that they charged me for shipping and still sent it via ground shipping rather then express. Other then that it was easy and hassle free.

Thumbnail of user aoguzim
1 review
0 helpful votes
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November 28th, 2020
Verified purchase

Fast and reliable, it arrived the same week, ordered on Monday and arrived on Friday. However, I was disappointed at the lack of protection provided for such an expensive item. It was a box, with the xbox and controller. There were no bubble wraps or any of such kind.

Thumbnail of user savionp
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

Package came with all content as expected. Delivery was fast from the time it was shipped. One disappointing part of the experience however, was receiving the PS5 2 days after release. Many other companies shipped the product out in time to arrive on release day, that would've been nice in this instance.

Thumbnail of user andrewg887
1 review
0 helpful votes
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November 24th, 2020
Verified purchase

The Playstation 5 arrived in perfect condition along with the games included in the bundle. My only disappointment is that it came two days after release day. Since I paid $10 for shipping, I expected that it would be shipped prior so that it would arrive on the date it released.

Thumbnail of user jasonf526
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

I received bundle in a reasonable amount of time after pa5 release. I would have given them 5 star but the packaging was horrible. The PS5 an extra controller and 2 games just free floating around in a big box with no packing materials.

Service
Value
Shipping
Thumbnail of user stepheng1028
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Slow shipping experience but overall it was delivered exactly when the shipping label said it would be. No complaints other that I would have liked to be given the option to expedite the shipping by even paying more at the check out time if this was going to be a factor.

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From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!

Business Highlights

  • Free Shipping
  • Concealed Packaging

Company Representative

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Support R.
Typically does not respond to reviews

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