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Claim Your BusinessAngelBrinks has a rating of 2.06 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AngelBrinks most frequently mention customer service problems. AngelBrinks ranks 46th among Clubwear sites.
Let me start by saying the first experience was not the greatest as I was charged rush shipping when I didn't ask for it. The second time my shipping cost was waved because of the bad experience the first time. There was a dressed ready to ship and I got it in 3 days. This was for my 48th birthday and my outfit was absolutely stunning. Angel Brinks has a customer for life so God I ask you to cover her so she can be around for years to come. Thank you Whoever took my order, you are a true Queen and an asset to the company and brand.
Horrible customer service. I won't get into details until my process is complete but what I can say for sure is that the service reps (yes more then one) is very unprofessional and rude as hell. I will come back to give a complete review when every issue I have with them is resolved (if it becomes resolved in time).
I searched for an evening gown to attend a gala. The gown I picked gave specific instructions saying it could take up to 15 working days before it is even shipped; so they do give plenty of warning. I needed it within 15 days and live in the Caribbean (they are based in LA), so I was worried it may not make the day of the gala. After being able to call and speak to a really nice gentleman, who had to call me back after he was able to get some solid answers for me regarding the shipping process, I was confident in Angelbrinks.com due to the level of customer service. I happily received my gown within 10 days (so it left LA well before the 15 days they warned about waiting). Very happy with them, and recommend them as an online fashion merchant.
Fashion designer of your favorite celebrities and more! Home of the hottest dresses, leggings, and bodysuits. One of a kind custom designs, custom sizing.
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