Androx.co.uk

I purchased 2 14 day trial items on the 23rd September and was charged £4.95 postage. The items arrived on the 5th of October yet on the 13th of October my bank account was debited for one amount of £94.99 and another for £99.99. On contacting their "customer service dept" asking how I could possibly complete a 14 day trial in 6 days and was abruptly told the trial started when the order was placed according to their terms and conditions. I again asked the same question and was again told to read the terms and conditions. I then mentioned the point regarding false advertising and deception and then had the phone put down on me. NINE days ago I emailed their customer service department demanding a refund due to the false advertising and so far have yet to receive a reply.