website thubmnail of Ancestry.uk
How would you rate Ancestry.uk?
grey star
grey star
grey star
grey star
grey star
GB
1 review
1 helpful vote
Follow Jo A.
Unfollow Jo A.
Send Message
Share Review
Report Review

Took my money on auto renew without notification!
Auto renewed my membership without contacting me. Took £99 from my bank account, when I noticed I contacted them to refund me as I had no intention of renewing or using the service for that period. Only had my money for one week, I have not used that service in that time and now they refuse to refund me. I have occasionally spent money with them over many years, Clearly very narrow minded and thinking of the £99 and not any future spends.

Date of experience: January 3, 2020