No positive highlights yet
The day after ordering I did not get a shipment confirmation and tried to contact the company. Found only a link to email. Then looked for reviews & found all of these... they made me upset. My part not only was shipped, but delivered that day! I would have given them 5 stars except for a lack of phone in their office. Phone listed here is NOT theirs. Not the greatest for communication, but prompt.
Ordered a part, same as other reviewers no part received but my card was charged. Only communication was an email confirmation of order nothing since. Several emails sent for update and recieved absolutely 0 responses from them. NO CUSTOMER SERVICE. DO NOT FOR ANY REASON USE THIS COMPANY THEY WILL RIP YOU OFF AND DELAY YOUR JOBS! ALSO GOOGLE MAP THE ADDRESS AND YOU WILL SEE THE ADDRESS USED IS FAKE AS WELL
The day after ordering I did not get a shipment confirmation and tried to contact the company. Found only a link to email. Then looked for reviews & found all of these... they made me upset. My part not only was shipped, but delivered that day! I would have given them 5 stars except for a lack of phone in their office. Phone listed here is NOT theirs. Not the greatest for communication, but prompt.
I haven't had the misfortune of ordering the wrong part as one reviewer did but as far as finding what I needed on their website and then getting it in a reasonable amount of time for a fair price I was very pleased. When I called them to followup on my order someone always answered the phone and provided me a quick answer. Also, to be fair their site does mention there will be a 25% restocking fee.
Internet based retail parts distributor for all HVAC manufacturers.
Follow us and we'll follow back!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.