• The Alzheimer's Store

The Alzheimer's Store

Overview

The Alzheimer's Store has a rating of 1.8 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Alzheimer's Store most frequently mention customer service, and return policy problems. The Alzheimer's Store ranks 119th among Seniors sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    5
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Make sure you check the return policy before ordering since many things are not returnable.
How would you rate The Alzheimer's Store?
Top Positive Review

“Helpful and Kind”

Sandra S.
4/1/19

I made two purchases, one for an alarm for my doors and the other for a music player plus some puzzles for mom for Christmas. I used the online chat before and after I ordered as I had many questions. My order arrived in 2 days to Boston. Mom has declined, but I have told friends about the site and I believe they ordered the same music player. Sites should be commended that help a suffering community.

Top Critical Review

“Won't refund a returned item”

Chris B.
6/26/23

DO NOT buy a thing from this store! For one the products are EXTREMELY overpriced and the return policy is nothing short of ridiculous! Don't be sucked into the "About Us" story about their "dear George...this is why we started the store" story. They're in it for the money, plain and simple. They won't work with you and will take more advantage of you along the way.

Reviews (28)

Rating

Timeframe

Other

Reviews that mention popular keywords

return policy (3)
Thumbnail of user deniset5
1 review
3 helpful votes
February 28th, 2013

Alzheimer's Store has some neat products for Alzheimer's patients. I was looking for some things for my aunt who has Alzheimer's Disease and moderate dementia and found things that I couldn't find at my local store (like this memory phone that I thought was neat http://shop.alzstore.com/Memory-Phone-0029.htm?categoryId=16). The prices I think are only OK but for a unique item for people with Alzheimer's, I suppose it's worth it.

Thumbnail of user bruceb143
Bruce B. – The Alzheimer's Store Rep

Thank you for your review. Any suggestions please call me at 646-872-2690

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Company Representative

Thumbnail of user bruceb143
Bruce B.
Typically does not respond to reviews

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