Altur has a consumer rating of 1 star from 9 reviews indicating that most consumers are generally dissatisfied with their purchases. Altur also ranks 136th among Lingerie sites. The most common issues with Altur are around customer service, which is not as good as expected by some customers.
I ordered $100 worth of items from them in Feb 2020. I gave them two weeks past the delivery date due to the COVID-19, then contacted them. They directed me to a link to fill out a form in which I filled out two times already with no response. I understand that COVID-19 may be affecting shipping but at least refund my money if they are not able to send me the items I paid for. This website is a scam. Zero stars for them.See critical reviews
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