Alpine Home Air

They were very helpful on the phone with picking the right unit. They guided me to their brand to save a few dollars and it seems very good quality. I ordered the package unit and it showed up in 2 days! I hope I don't need parts for a long time but I'm confident if there is a problem that I wont wait long at all for any parts I need.

Easy to order online. Order confirmation was fast. Sent additional product documents and instructions. Unit arrived well packaged and protected. The furnace works great. I will order from them again if the need arises. Thanks!

My experience with dealing with Alpine air was great. There were shipping issues involved that were out of the control of Alpine Air. The representative that called me did all she could to assist me in finding out why the heater had not been delivered. She also helped me to attempt to find out why the shipper did not follow directions regarding delivery. I will not leave a review in regard to the delivery as the issue there was not Alpines fault.

Alpine is great at helping answer questions about the process, the size of system, what is needed for installation and how to get everything set up. From diy or hiring someone.

The company makes it very easy to order online. Everything was delivered as expected and the delivery driver was fantastic. I had to call to verify my payment as it was a large purchase. The customer service lady that helped was greta and easy to work with.

My systems have been working for years, (2015 & 2019) with no problems. I had to replace a part on the first one fairly soon, they diagnosed and sent it right out, it's been fine since. I needed to replace a front on another from a careless ternate, they were excellent there too.

Glad to be able to install furnace myself. It would have been more helpful if
Installation manual came with it. Called customer service and they answered
My questions.

Just Shop locally. Don't use this business or shipping service.

They will overcharge you for return shipping and the shippers they FORCE you to use (R&L carriers) are meth head incompetents with 2 teeth in their mouth.

From a Missouri to Mississippi return they charged me 200 dollars for a 600 dollar product, AND THE KICKER IS IT WAS MISREPRESENTED AND ADVERTISED AS SOMETHING TOTALLY DIFFERENT.

JUST SHOP LOCALLY or with a business that isn't trying to scrape up every dime at the cost of customer service..

Great furnace easy to install. Nice heavily built.

My interaction with Alpine was smooth, convenient and fast. From the start the agent asked for the requirement, requested a picture and gave his suggestion for the most suitable product.

After that the payment and shipment were also easy and on time.

Thank you for the fast turn arround experience! Ordered and 2 days later was at my door,very well packaged. Good job guys!

Spoke with a salesman to put together a package for me. He asked for my zip code to check average temps and humidity. Also wanted to know the application and sq ft of area. He put together a package specifically for my application.

This is my second Union from Alpine I purchased a mini split last year and a furnace this year mini split works great only had the furnace for 2 weeks so so far so good

We purchased this, it was delivered quickly and in perfect condition. It was easy to install ourselves and when I did have a question that I would have known if I would have read a little closer. Customer got back to me very promptly, knowledgeable, and more than happy to help me.

I purchased 4 units for my double wide 5 years ago best purchase ever.electric bill makes it even better!

The delivery and prices of these furnaces have been great and reliable for me. Delivery is almost always earlier than expected. I've purchased about 6 of the blueridge furnaces since 2020 and I haven't had issue with any of them since the install.

Good Product and they explained very well to install

From order to delivery everyone was helpful and walked me through the process.
Ordered with ease and customer service was spectacular. We had some damage upon delivery and that concern was quickly resolved and replaced. The thermostat did not work properly and has been replaced. From sales to customer service to technical support communication and resolution was excellent. I have recommended your product to my brother who will soon order. We will be replacing another system at our house and we will certainly be purchasing from you.

The web site allowed easy selection and purchase. Purchased furnace and install kit from one place. Expedited delivery received as promised. Furnace packaging for shipping is excellent. They supplied exactly as promised allowing for easy installation. Furnace operating, Happy customer.

The 80% Blue Ridge furnace has a really nice fit and finish and I'm really happy with it. Shipping and communications from Alpine Air exceeded my expectations. Three day shipping across the US to Seattle was great! Thank you for a really nice experience.

This is a great mini-split, simple DIY install, works great. I've installed and used other top brands and for the price you can't go wrong. Alpine Home Air has you covered with the best prices, fast and carefully packaged products. I was impressed with the care and time they took making sure the unit came undamaged. It's not an easy task with the radiator fins on the outside unit of a mini. But not a single ding. I will definitely come back, highly recommend.

Easy installation. Heats great. I would definitely recommend this product.

Got good information from Alpine Air website and salesperson. The energy rating of this mini-split is superior to that of other brands, and warranty is just as good. Not yet installed and in use but so far all looks good.

Wasn't sure about making an online purchase of a furnace. Alpine Home Air made it easy. I would recommend them if in doubt. It was easy and painless.