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783 reviews
Tel: 410-255-5998

783 Reviews From Our Community

All Reviews

Karen F.
18 reviews
2 helpful votes
I was extremely please with the service I received. When I called, I was given and appointment that was timely and in my time frame. The problem was more extensive than first thought but was completed quickly.
The cost was extremely fair and for a retired home owner that means a lot. The young men that did the work were polite, pleasant, efficient and cleaned up completely. I intend on having remodeling done and Alphaplumbing will be my plumbers. THANKS AGAIN.
Kirsten B.
1 review
0 helpful votes
Chris I stalled a tankless water heater at my clinic. He was fast, professional and clean! The cost for the job was better than anyone else had quoted me and they were great with scheduling. I would definitely recommend Alpha plumbing to anyone considering them!
anonymous P.
2 reviews
1 helpful vote
It was a very good experience and Brian was very good in his explaining of the situation and repairing the fawchet.We will use you again if need be.
anonymous I.
2 reviews
0 helpful votes
We would like to thank you for taking care of our water supply leak in such a professional and timely manner. Your workers were efficient and knowledgeable. The plastic runner inside was very helpful in keeping down the amount of mud tracked on our floors. We especially appreciate that you were able to run the new water line with no damage to our porch, walkway, or landscaping. Thanks for fitting our project into your busy schedule.
We will certainly consider your business for future plumbing projects or repairs, and we will recommend you to friends who ask about plumbing work.
AyJay D.
1 review
0 helpful votes
Fair,competetive price for new water heater and expansion tank. Technicians were knowledgeable, courteous and efficient. Have used Alpha on many occasions and have recommended them to several residents in the condo where I live,
Bob L.
1 review
0 helpful votes
Called due to an increasing leak from the bathtub faucet. Due to a tech finishing another repair early, the tech was able to come to my home that afternoon. He quickly diagnosed the problem and was able to fix it. Very professional and courteous.
Lori G.
9 reviews
0 helpful votes
I was able to schedule a visit in a timely manner. I received a call before hand to let me know he was on the way. He arrived within the time slot I was given. Very professional and answered all of my questions.
Kandis N.
0 reviews
0 helpful votes
Alpha plumbing came out the same day I contacted them with my issue. Technicians are always very knowledgeable, friendly and always get the job done. Pricing is very fair. I would highly recommend alpha plumbing to a friend or neighbor.
Quick e.
1 review
0 helpful votes
Your people were prompt, courteous, and efficient. They came in assessed the problem, explained it to me and were finished in half an hour. And I was happy that the bill was very reasonable. I was very pleased with your service.
Thank you,
Eric Miller
anonymous R.
2 reviews
0 helpful votes
Service was great. They were on time and explained the whole process to me.

Only draw back was my toilet go knocked over and broken but they replaced it for free.

5/5 stars!
Eva A.
1 review
0 helpful votes
Dan was very helpful in explaining a back up system for my sump pump and also pointed out a maintenance issue that could have been costly for me if it hadn't been corrected. I was most appreciative of his attention to that issue.
Bibster J.
1 review
0 helpful votes
The young couple who is renting our house notified us very early one morning that the water in our house kept cutting on and off. We were at our winter home in Florida, over 1000 miles away, so we were unable to evaluate the problem ourselves. So, we contacted Alpha Plumbing, explained the situation and that due to our renters' schedules, there was a narrow window for the plumbers to be there. The folks at Alpha were very responsive and shuffled around a couple of other service calls in order to accommodate our needs. Their folks showed up on time, quickly determined the cause of the problem and had it fixed the same day. I can't speak highly enough of the competence, professionalism and friendliness of the folks at Alpha Plumbing.
jcjsealbeach Y.
1 review
0 helpful votes
Own out of area condo - my out of area realtor recommended Alpha...Chris T contacted me by telephone to discuss the progress, etc of the job....Very happy with Chris T. - also office staff kept me posted by e mail (billing, etc)
Denise Y.
7 reviews
0 helpful votes
I was very pleased with the service from Alpha Plumbing. I contacted the company at 8:30am. and Chris was at my door by 9:30- to my surprise. He checked out my issue, explained what needed to be done, and eventually completed the job to my satisfaction. I will use this company again and will refer other people.
Dana T.
3 reviews
0 helpful votes
We've used Alpha before. All of their employees are kind, have a good sense of humor, are professional and easy to work with. A+
Mischelle J.
1 review
0 helpful votes
The best service through entire process; making the call to schedule and completion of work. Top it off all was done within 24hours and it wasn't an emergency job.
Bill A.
4 reviews
0 helpful votes
Chuck came out within 2 hours, set a price/plan. Described the work and any potential issues. The team arrived, worked hard and finished up in a timely fashion. no mess left in house, and everything back in working order.
Cheryl M.
9 reviews
0 helpful votes
Our experience with Alpha Plumbing was severely frustrating and aggravating because their plumbers lack critical thinking skills, listening skills and common sense. We called Alpha to fix water dripping from our kitchen ceiling directly below a second floor bathroom. Before Alpha arrived, we determined that running the shower created NO water drips but that flushing the toilet did create water drips into the kitchen. When Alpha arrived, we told them water dripped when we flushed the toilet. Alpha plumber, Mike, and his assistant incorrectly decided the kitchen ceiling drip was coming from the shower without even looking at the toilet or testing the toilet. The whole time they were testing the shower by dumping water onto the handle, NO water dripped into the kitchen. They added caulking to the shower handle which was a leak problem but was obviously not the leak going into kitchen which we were asking them to fix. No matter how many times we explained the drip happened when the toilet was flushed, they refused to look at the toilet. They resealed the toilet only after my husband urged them to do something to the toilet, but they still insisted the toilet had nothing to do with the kitchen dripping problem. They treated us like we were stupid. After they finished working, I flushed the toilet and water immediately dripped into the kitchen. They insisted the water was leftover from the shower and ignored the fact that it only happened when I flushed the toilet. They would not listen to any reasoning and were only focused on performing the quick and easy fix to the shower. Mike arrogantly insisted that he had fixed the leak and stated that we would find no other problems. After they left, my husband cut a hole in the ceiling where the drip was. He could see a pipe coming from the toilet. When we flushed the toilet, we could see water running down the pipe. We called Alpha again and the next day they sent Dan. Dan fixed the leaking toilet pipe (proving we were correct that the kitchen drip was caused by the toilet) but insisted he would have done the same as Mike the day before. Obviously, he has no logic skills or common sense either. He also stated they do not cut drywall. Years ago, we had other plumbing work done by another plumber and they had no problems cutting drywall to get at leaks and making proper repairs. So we know plumbers sometimes cut drywall to see pipes. But Alpha plumbers are obviously lazy and are only interested in quick and easy repairs instead of diagnosing the real problem. We would rather have drywall repaired then have toilet water leaking into our kitchen or anywhere else. But Alpha did not care to listen to us, their customer. We do not recommend Alpha.
Dee Q.
3 reviews
0 helpful votes
I am very appreciative that you worked me in during a very busy holiday season. Chris was great, called me in advance, arrived on time, took extra time to explain the proper care of a garbage disposal. He also checked my hot water heater giving me very useful tips, and checked the drains in the bathroom, changing them so I could more easily get hair out of the drains. Also he was very efficient.
James P.
25 reviews
1 helpful vote
Completely satisfied with all aspects of the project. Everything from the appointment to the final check out of the installed water heater was perfect - a job well done! it was a pleasure to have Josh and Jamie work in my home. I will call alphaplumbing next time I need help with plumbing issues.
Carin O.
1 review
0 helpful votes
Alpha Plumbing arrived early in the timeframe provided. They gave an honest assessment of the issue, didn't try to push me to do anything more costly & fixed my problem. They were very courteous and professional. I will definitely recommend them & use them again!
anonymous Q.
2 reviews
0 helpful votes
I was extremely pleased with the service provided by Brian. He carefully evaluated the problem and came up with an elegant solution that didn't involve tearing out the tile in the shower. Brian was pleasant to work with and made sure I was satisfied with the work and he ensured everything was cleaned up before he left. I will be sure to call Alpha Plumbing the next time I have a plumbing issue.
pinbuoy G.
1 review
0 helpful votes
The person on the phone was polite, courteous and nice. The plumber Chris was very nice, definitely did not have the personality you'd expect from a plumber. I did like the "one price structure" that the company used for "snaking a toilet". Even though he was careful, there was a mark on our hardwood floor in the kitchen when he left.
Ana L.
3 reviews
0 helpful votes
Great experience!! I had a gas line issue and they were very thorough, answered all of my questions, and fixed it. I will definitely be using Alpha Plumbing in the future.
Michael T.
1 review
0 helpful votes
I requested a call on-line (on Sunday). Got a call early the next business day (Monday). Set up appointment for first call on Tuesday (Monday full). Plumber called ahead when he was on his way. Basically on-time and was careful to do a good job (snake a clogged drain). Answered all my questions. Charge was basically what was estimated from the office, except the additional charge for helper. I was a little surprised, but the helper did assist in the work. Lead plumber said it would have taken him longer without a helper, so charge would have been the same (which does make sense).

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