The plumber did a good job. But with that I was very disappointed that showed up to replace the main water supple shutoff without a a 3/4" threaded ball valve. This is a commend fitting that I would expect to find on all your trucks. Then because he did not have the fitting I had to pay extra labor time for him to run to the store to get one. I expect a professional company to show up and work, not run around to stores getting common material for a job appointment which was scheduled to replace a main shutoff valve. No trouble shooting involved. Next time I will buy the material up front. Especially since your markups on the fittings was significantly inflated too.
Upon my initial call to inquire about a backup sump pump, Alpha was very responsive and informative, and were able to accommodate my schedule, Alpha installed a sump pump and a water-powered backup pump. The technician was pleasant, courteous, and skilled. He performed a few water pressure tests and explained how the unit would be installed. The work was neat and professional, and I am very pleased with the entire experience. I would recommend to my friends.
Chris from Alpha was terrific--knowledgeable, friendly, informative. However, I felt the amount charged for less than 2 hours of work was steep.
Chris was very efficient, friendly, and did fine work, even replacing some piping "he just didn't like the looks of" without additional charge. He listened to my concerns and solved our problems completely. Great experience and fair price.
Chris was prompt and professional. He had the tough job of changing out fixtures in a very tight, crowded space. He did a great job and was helpful in recommendations for future fixtures. My appointment was originally scheduled for a Monday but I expressed the desire to have the fixtures replaced before that. Alpha was able to accommodate my request. That was a tremendous help.
We are very pleased with the pipe-bursting job that Alpha Plumbing did for us the other day. I highly recommend them! They were very careful to keep interior and We are very pleased with the pipe-bursting job that Alpha Plumbing did for us the other day. I highly recommend them! They were very careful to keep interior and exterior damage to a minimum, and they finished the job in a little less time than estimated.
On time as scheduled, efficient, and with full explanation of work done -- just has been the case on every occastion when we have needed large or small plumbing projects inside or out. Arnold, MD
I was totally impressed with the professionalism of the two man crew that was dispatched to my home to repair/replace my sewer main connection. They worked diligently and the work was done in a very timely manner. The only disappointment was that they had to wait for nearly two hours for the County Inspector to sign off on the permit. All -in-all, and outstanding job.
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