• Alphabet Deal

Alphabet Deal

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Overview

Alphabet Deal has a rating of 2.8 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Alphabet Deal most frequently mention customer service problems. Alphabet Deal ranks 13th among Department Store sites.

  • Service
    30
  • Value
    39
  • Shipping
    20
  • Returns
    19
  • Quality
    38
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

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4,611 reviews

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How would you rate Alphabet Deal?
Top Positive Review

“Good prices”

Courtney-Taylor S.
1/30/24

I can find almost everything I need here, and it's quick and comfortable. The site is user-friendly and easy to navigate. The prices are very reasonable, and I didn't have any troubles with the quality of items and shipping. Gift cards are also one of the reasons I like Alphabet Deal; choosing gifts has become much easier.

Top Critical Review

“Never received product, have been waiting 5 months for refund”

Bruce M.
5/12/22

My product was never shipped as they advised me it was on back order. I have emailed them 12 times asking for the status of the refund and each time is another excuse. Would not order from this company ever again.

Reviews (80)

Rating

Timeframe

Other

Thumbnail of user claytoni5
1 review
0 helpful votes
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August 1st, 2022

I placed an order almost 2 months ago. They said the mfr. Was unable to ship and they would send a refund. Still waiting.

Reason I chose this business:

Great deal on the nite lite outlet covers

Thumbnail of user amarc1
Amar C. – Alphabet Deal Rep

Thank you, Clayton. We offer quality products, great pricing, and easy returns. Keep shopping.

Thumbnail of user valeriec683
1 review
3 helpful votes
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September 20th, 2022

Aug 30,22 I placed an order for mens dress pants. No product even after an email attempt. I have tried to track my order and nothing comes up.

Thumbnail of user janetv327
1 review
0 helpful votes
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March 19th, 2021
Verified purchase
• Updated review

As l do not order very much on line, this experience gave me more confidence & certainly surprised me with speed of delivery & pricing as well.

Reason I chose this business:

Offers as advertised caught my attention & made decision to follow thru to see if product was as advertised for such low price. Overwhelmed!

Value
Quality
Very easy & quick!
March 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Offered excellent deals. However disappointed puse not avail.

Reason I chose this product:

Explained prev

Thumbnail of user wandaa121
2 reviews
4 helpful votes
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June 25th, 2021

My charge card was charged for this merchandise on 05/05/21, I never received it. The order # ad-**************

Thumbnail of user amberb462
3 reviews
0 helpful votes
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March 13th, 2021
Verified purchase

Very convenient, easy to use, great prices, and all those things are valuable to me. Very happy with my shirts.

Reason I chose this business:

Saw an ad on social media and tried it out.

Value
Quality
Thumbnail of user nathanielw106
1 review
9 helpful votes
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November 25th, 2022

I ordered an item. I still haven't received my items or a refund back since my order was supposedly "lost"

Thumbnail of user marlenev49
1 review
1 helpful vote
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July 3rd, 2021

Was described as a set of 3 colors (surprise), instead I received 3 of the exact same color! Horrible!

Service
Value
Shipping
Quality
Thumbnail of user josephg1752
5 reviews
0 helpful votes
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July 6th, 2022

Very pleased with the service, with understanding of my question, Thank you. I will recommend you to everyone!

Thumbnail of user amarc1
Amar C. – Alphabet Deal Rep

Thank you, Joseph. It's great to be appreciated. We try to give our customers a superlative shopping experience. Keep shopping.

Thumbnail of user claudial176
1 review
0 helpful votes
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July 14th, 2021

Still waiting for over $100 worth of products! No option to cancel for a refund. Other products cheap quality. You get what you pay for.

Thumbnail of user angiet116
1 review
0 helpful votes
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March 9th, 2021
Verified purchase

Great Service, I love this product they are very soft and it doesn't hurt my skin, and my skin it's very delicate do to psoriasis.

Value
Quality
Thumbnail of user danielc2404
1 review
0 helpful votes
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June 5th, 2021

I ordered over two weeks ago and I have yet to receive it yet. I tried to email and they stated it was still on the way.

* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user cellakec
6 reviews
11 helpful votes
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August 5th, 2023

Awesome online store and very helpful customer support. I was a bit confused about the delivery but they explained everything to me in detail.

Thumbnail of user susannan9
1 review
0 helpful votes
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November 3rd, 2021

Order was suppose to arrive on 10/1/21. Still has not arrived. Definitely disappointed since these were purchased for an event.

Thumbnail of user ttj2
1 review
1 helpful vote
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September 10th, 2021

They took money right away but hasn't yet shipped. It has been almost 2 months. This is just a scam company

Tip for consumers:
Don't lie

Products used:
Bra

* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user mk569
1 review
0 helpful votes
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August 30th, 2022

Checkout experience is great now waiting for order to be shipped with quality as stated.

Expect another review!

Thumbnail of user amarc1
Amar C. – Alphabet Deal Rep

Thank you for shopping with us. Keep shopping to find great deals.

Thumbnail of user francesc280
1 review
0 helpful votes
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June 5th, 2021

Purchased these to wear them under my sundresses. I tried to get them to respond to my emails but ended up having to get PayPal to get me a refund

Tip for consumers:
Hope you receive your order

Products used:
Never received

* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user beram4
1 review
0 helpful votes
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August 24th, 2021

It's a Excellent job and it is not scam it's so good to get the website thanks for who Created this website Thanks for this website agian

Tip for consumers:
This is a best website

Products used:
Shoes, jacket,belt,bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user chandrasekarans3
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

I have bought this but the size doesn't fit me. Tried to contact customer care but could nt

Service
Value
Quality
Thumbnail of user tiffanyp165
2 reviews
0 helpful votes
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April 8th, 2021
Verified purchase

Cup sizes and bust and arm straps were all sized differently, not two were the same

Reason I chose this business:

Thought it was a good price until I received the items, then I knew why they were priced like they were.

Value
Quality
Thumbnail of user janes998
3 reviews
0 helpful votes
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March 18th, 2021
Verified purchase
• Updated review

You sell items that are interesting and useful. I've enjoyed searching through your products.

Reason I chose this business:

It was an ad I saw.

Value
Quality
You sell items that are interesting and useful
March 4th, 2021
Verified site experience
• Previous review

You sell items that are interesting and useful. I've enjoyed searching through your products.

Reason I chose this business:

It was an ad I saw.

Reason I chose this product:

Needed them at night.

Thumbnail of user richardp1895
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

I put in a discount code but was still charged the full amount

Great fast response

Reason I chose this business:

I like the tie dye masks.

Service
Value
Quality
I put in a discount code but was still charged the...
September 20th, 2021
Verified site experience
• Previous review

I put in a discount code but was still charged the full amount

Reason I chose this business:

I like the tie dye masks.

* Alphabet Deal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user williaml2275
4 reviews
1 helpful vote
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August 3rd, 2022

Zeer goede online selectie, en de begeleiding van het ervaren personeel was uitstekend, nogmaals bedankt!

Thumbnail of user amarc1
Amar C. – Alphabet Deal Rep

Thank you, William. We want to give our customers a joyful online shopping experience. Keep shopping.

Thumbnail of user dwainb13
4 reviews
1 helpful vote
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July 27th, 2022

Vielen Dank für Ihre Arbeit! Alles ist prompt und von hoher Qualität! Wir hoffen auf weitere Zusammenarbeit!

Thumbnail of user percivall6
2 reviews
0 helpful votes
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August 1st, 2022

Einfacher Bestellvorgang, prompte Antwort des Geschäftsführers, Benachrichtigung bei Eintreffen der Ware, angemessene Lieferzeit bis zur Abholstelle.

Thumbnail of user amarc1
Amar C. – Alphabet Deal Rep

Thank you, Percival. It's great to be appreciated. We try to give our customers a superlative shopping experience. Keep shopping.

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From the business

Alphabet Deal offers an all-star online shopping experience where quality service and loyalty matter.
PRICE MATCH + EXTRA 10% OFF + FREE SHIPPING
OUR LOWEST PRICE GUARANTEE MEANS WE WILL MATCH THE PRICE OF ANY PRODUCT ON OUR SITE IF YOU FIND IT AT A LOWER PRICE WITH ANY OTHER ONLINE RETAILER. TO SWEETEN THE DEAL, WE WILL ADD AN EXTRA 10% SAVINGS AND GIVE YOU FREE SHIPPING FOR THE PRODUCT APPROVED FOR OUR PRICE MATCH GUARANTEE. OUR ONLY ASK IS THE PRICE MATCH NEEDS TO BE AT THE TIME OF PURCHASE. SAVINGS SO SUPER, YOU JUST CAN'T BEAT ALPHABETDEAL.COM FOR ALL YOUR PRODUCT NEEDS.

Company Representative

Thumbnail of user amarc1
Amar C.

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