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    Allpetz.co.uk

Corporate Values

Overview

Allpetz.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

How would you rate Allpetz.co.uk?
Top Critical Review

“2 weeks and 4 emails later I finally get my full refund...”

Tara H.
10/23/13

2 weeks and 4 emails later I finally get my full refund due to opening a case in paypal's resolution centre. I had ordered and explained the urgency of my order due to requiring a travel cage and cleaning solution for my sick parrots. A company that sells pet products should have understood, but they would not even provide me with an estimated timeframe before dispatch. I never received a single reply to all of my messages including one I sent to their personal email address, nor did I even get a simple apology! I should have listened to the negative reviews this company has received and not based my order on the cheapness of the products. Thankfully I payed via paypal, otherwise it would have been more difficult to get a refund from a company that ignores its customers!

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Reviews (1)

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tarah7
1 review
3 helpful votes
October 23rd, 2013
2 weeks and 4 emails later I finally get my full refund due to opening a case in paypal's resolution centre. I had ordered and explained the urgency of my order due to requiring a travel cage and cleaning solution for my sick parrots. A company that sells pet products should have understood, but they would not even provide me with an estimated timeframe before dispatch. I never received a single reply to all of my messages including one I sent to their personal email address, nor did I even get a simple apology! I should have listened to the negative reviews this company has received and not based my order on the cheapness of the products. Thankfully I payed via paypal, otherwise it would have been more difficult to get a refund from a company that ignores its customers!

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  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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