The company enjoys a strong reputation for quality products and reliable service, with many customers praising the effectiveness and affordability of their filters. Customer service is frequently highlighted as a strength, with representatives noted for their helpfulness and responsiveness. However, some customers have expressed concerns regarding shipping delays and issues related to tax exemptions during checkout. Additionally, there are occasional challenges with product compatibility and the returns process. Overall, the feedback reflects a generally positive sentiment, with many customers committed to continued patronage due to the company's dedication to customer care.
This summary is generated by AI, based on text from customer reviews
Shipped product on a timely manner very happy with them will buy from here all the time
Found what i needed right away. Most helpful cite.
It was quick and easy. I don't know what else to say.
The first filters arrived in two days and they fit the furnace well.
Assuming the order comes in soon, the shopping experience has been great!
Very easy to find what I was looking for and arrived well packaged
Very professional and easy. Will order again. We'll done...
Love site, easy to navigate! Excellent!
Also product got in time!
Easy. Great price. I appreciate the email reminders.
Everything looks and tastes good, as expected. Thanks,
Easy and fast, I had a little trouble figuring out how to install it but finally did!
Excellent, easy to use website... and GREAT prices!
Very easy. If this filter works for us, we will be back to buy in quantity.
Shipped fast. Good service! Thank you. We will order more soon
Seamless transaction! Order arrived quickly and were exactly as expected.
Easy navigation, quick response. Great prices. Good shopping experience
Hassle free. Thanks! A pleasure doing business with you!
Product in stock,easy site to look at and ordering was easy.
Filter is expensive, fits older model WHirlpool for me
Easy to order and great price. Delivered without a problem.
Fast and easy, will order again soon, thank you,
New customer.
Very fast delivery! Easy ordering process that didn't take much time at all.
Answer: Legitimate. I have ordered water filters from them and received the correct ones. I ordered air filters last week and they are to arrive tomorrow. I'll let you know if they are wrong but I expect they will be the right size.