Customer Experience is quite positive and programmes are commendable.I believe that this kind of service is very important in empowering people who otherwise,would not get such good career skills for free in the market. Please continue and improve even more, where necessary.
I have been studying on Alison for the last 3 years and it has been an exciting journey. All the courses I took over these year made a difference on my CV and helped me to go further in my career. I have also enjoyed all the extra free tools that Alison has been incorporating over the years, such as the resume builder and the wellbeing assessment. Thank you Alison for doing what you are doing. I am so grateful to be part of this.
Alison worst website.
It's been 4months already I haven't received my certificate. They said there were doing courier but when I ask the tracking id they are saying we don't have tracking id unfortunately in future if they have they will provide. It's really bs.
They ask me to purchase the certificate and it takes only 4 to 6 weeks now It's more that I am losing my patience.Nobody takes 4months to send package in any place. I never recommend this app and website really bs.
Hi Vyshnavi, we are so sorry you have had a bad experience with us. Please provide your Alison ID so that we can rectify this or alternatively, you can contact our customer service team directly at support@alison.com. Thank you and apologies for all the distress caused.
Your voucher won't be applied automatically nor easily. Also, if you want a printed certificate, you must pay for digital all over again. They swapped my selection, and NEVER issue refunds. Beware.
Hi Ed C., thanks for leaving a review. We are truly sorry you have had such a bad experience. Our Customer Support Team can be reached at support@alison.com and they are always happy to help our learners when using vouchers or doing a purchase. Moreover, we do offer partial refunds in some specific circumstances. Please feel free to email us at support@alison.com and we will do our best to make this up for you. Thank you.
Whoever initiated this service did great. I have had two diplomas so far. I can program expertly after taking the short courses covered by this site. It is a great initiative to build career skills.
Hi Cindy! It is great to know you are a happy learner :) Thank you for sharing your positive experience with Alison. Keep learning!
I really enjoyed the learning process which helps me gained a lot of skills and I'm very satisfied with the certificate.
Thank you for your lovely feedback, Antoni. We appreciate you taking the time to share your experience. Best wishes from the Alison team. Happy learning!
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I took a caregiver course with you and up until now my certificate hasnt been delivered to me. I raised a query with you and a review was promised. Paid everything that was required of me but zero delivery...
Unfortunately I cannot upload PDF files
ORDER NUMBER
64ecd540cd4ba
NAME
Fanuel Banda
PAYMENT METHOD
Stripe Credit Card
PAYMENT STATUS
Completed
ORDER DATE
28 August 2023@ 17:11
DELIVERY METHOD
FREE
DESCRIPTION QTY AMOUNT
Certificate
(Becoming a Skilled Caregiver) 1 R560.00
SUBTOTAL: R560.00
DELIVERY: R0.00
TOTAL: R560.00
Hi Fanuel, we are so sorry you have had a bad experience with us. Please provide your Alison ID so that we can rectify this or alternatively, you can contact our customer service team directly at support@alison.com. Thank you and apologies for all the distress caused.
Answer: It is very easy to contact customer service of Alison. You can email them at support@alison.com or if you are on the website, you can talk to the chat-bot and it will take you to the right team.
Answer: Alison is a legit company and learning is free on Alison. Please visit https://alison.com/ to get more information.
Answer: Due to our rigorous publishing review process, courses on Alison are now being accredited by CPD UK, an independent organization. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks, and the learning value has been scrutinized to ensure integrity and quality.
Thank you so much for your lovely feedback, john b.! We are really glad you are enjoying Alison. We hope you continue learning and empowering yourself! Good luck from the Alison team.