Alexa

Alexa is an Amazon company Amazon is so big company they making hundreds of billion dollars a year and they wanna make a profit from Alexa too even Alexa is giving you information 99% less than samrush and ahrefs and some other small SEO tool give you so much free access but Alexa by Amazon doesn't give you access for a tiny thing I search adsct.com.au there and I paid them and after I see they don't give any information not even competitor website and the country list where this website is on rank

I went on line completed the information, paid with my credit card. The change appeared the next day in my bank account. No prescription, nothing!
Complete scam!

This does not turn off when you tell it to. Sometimes it says that there's a problem but not what it is. It's dumber than Siri and that is extremely dumb. It's an expensive timer and thermometer that's not good to have around during a state of anger, irritation, or frustration. It doesn't provide music or bedtime stories without a subscription. We're unplugging both the echo and the dot and going back to the iPhone timer, microwave timer, and Bushnell's weather device.

After I brought 5 Alexa devices, a few months later, they change the rules, it wont play what you ask.

I was searching for a listing of search engines. I found that Alexa had "The top 500 sites on the web" and thought that it would be good because Alexa use to list search engines rankings before Amazon bought it. As I went through the listings on Alexa and checked each search engine, I found that at least half of the listed search engines were defunct, no longer search engines, or were companies selling products. Others were now malicious sites that have taken over many of the domain names. I had to be really careful to not infect my computer while checking the urls. The top sites are still in existence but what are their true ranks?

There is no way to contact Alexa support unless you sign up for a trial membership. So, you can't even question their data. A membership starts at $149 a month. Certified Alexa Rank starts at $19.99 for 10 million page views per month. What are they certifying? What are people really getting for that amount? The information is old. How can site owners be given rankings if Alexa doesn't even know what it is ranking?

Alexa is a scam. I would advise website owners to think twice before signing up Alexa.

I'm subscribed to a trial, thought I cancelled, but it never completed. I never used the tool after the trial, but was charged three months, totaling $1000. They never called me back, won't put me on the phone with anyone and won't respond to my messages on their support site, facebook, or twitter. This is the most disrespectful company I've ever dealt with.

Am I was extremely disappointed. Alexa does what she wants to do. I asked her to go to bing
The search browser. In the beginning she would do it no problem, then she started refusing to do it, And would only do the serch herself. Sometimes I'd ask her '15 times in a row to go to bing and she would refuse to do it
I hate this I am about to take my amazon show and throw it!

My dot 3rd generation works only 3 months, anyway I almost never use it, when I decided to call customer service 6 months, they said my wifi was not secure, but it is, anyway they want me to pay $ 99.99 to made my alexa work when I refuse to pay and said that is stupid pay $99.99 for 1 yr full support the guy talk me that I am stupid and the alexa is only for rich people not for me, He piss me off, The number I called was *******444, I didn't even understand his name, his accent of this Indian guy was horrible, Take a note

Had a horrible experience with these guys!
We tried the tool for 7 days. Just that. And they took 30 days cost!
The invoice was raised after 6 days and when we asked them, they told they cant refund it as we mailed them late.

See, they were waiting for us to push them for refund, otherwise they will loot your money for no reason.

I was told I'd get a two week trial after I paid $2000. They called and said that was not true. I was totally baited and switched. Also I never knew there was a monthly charge of $50. Totally was a surprise. Worst of all, what I'm paying for only grants a small fraction of their tools. $#*!ING LAME. Last but not least, there Contact Us page is broken and I can't even complain about it to anyone!

I purchased couple of items, and should have learned my lesson from the second item, but ordered again... So let me say DO NOT BUY FROM THEM. You can get better merchandise in the dollar store. THEY SELL CRAP!

Fraudulent DO NOT USE!

Took my money on Wednesday for express delivery for yesterday I also have a confirmation email explaining it will be delivered Thursday but they have failed to deliver.
Cannot speak to anyone it is just email.
They are telling me phone lines are down and I will not get my order until Monday this is disgusting customer service, false advertising and most importantly is a CON!

They don't care about your account. Even without consent, they charged you 15 months. They don't really care if you use it or log in.

Well, this site USED to actually provide helpful data but someone thought making millions wasn't enough and needed to make tens of millions or higher or got bored and now we have this... whatever it is. They are wholely inaccurate and are owned by Amazon, so they artificially boost their own companies. In my opinion, that is fraudulent.

Tried to get legitimate refund. Alexa have made it incredibly time consuming and are currently ignoring my emails. Its taken up hours of time. Still no refund a week later. Worst service ever!

The same happend to me, Their customer service manager (Debbie, its name), tthey invoiced me for no sensible reasons and didn't even reply to my queries in some points, was ridiculous!

Why would you pay good money for Alexa's information. I looked up my site and Alexa is telling me I have 27 sites linking to my domain, Google is telling me 101. Alexa is telling me I have 1 daily pageviews per visitor and Google is telling me 2.3. Alexa is telling me pinterest.com and instagram.com are linking to my site and Google is telling me they are not, I don't use them so they have no reason to link to my site.
Where do they get this (rap, do they make it up? For a global SEO company they should really be able to do better.

The product is ok - useful, though there are comparable options out there.

I cannot recommend it however, since this is as close to a corporate con as I've ever experienced.

After cancelling my 1-week trial on my 2nd day, I was surprised to find out I had been invoiced! Debbie's (pseudo-customer support) response was ridiculous and outright untruthful (spoke of a 2nd trial), and she closed the issue "because it's older than two weeks".

I am at a loss as to why a great company like Amazon would try to a) scam me out of 170, and b) let an incompetent/inexperienced hire as Debbie in charge of such a crucial role as is customer support. My advice to Amazon - strongly reconsider both!

Alexa bases its rankings on only 2 million users who have the Alexa Toolbar (and only who cares about traffic has an Alexa Toolbar). In addition it's very very easy to cheat Alexa ranking, so websites like mine show a ranking which is much lower than the real ranking, while some spammy sites have overestimated rankings with simple black hat SEO tools. In addition, if I want to install their widget on my website to have REAL analytics, I must pay them $10 a month!

I was always interested in Alexa and was interested how they got their information. Their information on my site was massively different to google analytic, so I signed up. They said it would take 30 days to get proper stats.
So I waited for 30 days, and the results didn't change. Bounce rate showed 40% (when it was less than 10)' visitor locations were way out,,, is was just hopeless.
So I ignore them now.

Nothing in or on alexa is accurate. Why use this site. It is owned by amazon and they use it to boost their and their affiliates rankings in search engines. Go to https://www.similarweb.com/ to get actual ranking data that is useful

Alexa is one of the worst sites ever. They deleted all the reviews that were on there. What's the point if they don't enforce the rules anyway. They never did. The site is extremely slow and the customer service is very poor. Don't waste your time with this site. That's about it.

This is not an independant review site, as it once was.
It now does nothing more than stroke the ego's of site owners.
Some of the Sitejabber reviews of Alexa appear to have been made by Alexa employees, on viewing the content.