Aiseesoft StudioReviews 55

Have purchase this software under the assumption that they can help me recovered an accidentally formatted harddisk, 90% of my harddisk contents are not viewable, I have gone back and forth with their customer service, in the end customer service asked me to take an image of the hard disk which is huge, I cannot find any device at home that can fit such size image, then their customer refuses to help further and also refuses a refund, worst customer service for any service provider ever.

It's was very bad 👎 experience,software didn't work on moto XT2115DL, they refused to return money by the 30 days money guarantee

If I could give it lower that 1 star I would. The support and feedback is horrible. Do not waste your money! I am trying to get a refund with no success. Spoke to someone on Facebook eventually with them not even knowing how to apply for a refund. As you can see on my attachment its not even giving me an option to scan an app for footage that I lost. Iphone already have the deleted items but I needed to recover footage from filmic pro.

Purchased iPhone Unlocker. It didn't work, They constantly ask for logs which were supplied and then tell me that they don't support what I want to do. Showing a screen shot which I believe to be specially set up for the purpose. Had I seen such a statement I would never have purchased.
Software doesn't work, nor does the money back guarantee.
Do not believe anything they say.

Bought the product and it didn't work for the intended purpose. Customer service (via email, you can't even speak with anyone) will give you the run around and will not issue a refund. Don't waste your time or money on this product!

They will not refund you unless there is a problem with their software...I have a program that doesn't work for me. Don't buy from these people it's not worth the trouble. The moral of this is always read the vendor's refund policy.

The service does not work, if you email them, you get a bot everytime, worst customer service, They wont give you a refund and make you run circles,, After 10 emails or so, the bot says they will give you 50% back,,, then when you go to your bank and get a full refund,, they come back and offer you 80 $% refund,, dont ever buy anything from this company... youll be sorry.

BEWARE! Money back not true. I bought to unlock a used IPad seeing their money back promise. After applying Aieesoft software with nothing happening I contacted them only to be informed nothing could be done and my money would not be returned.
Avoid this company with their false claims.

I started by using the free version of their image upscaler and then bought credits so that I could do batch uploads and enhance more images. When I tried batch upload it did not work. I got in touch and they emailed me back right away. Within a couple of days, they fixed the issue and now it works great. For some very low res images and some images with faces, the upscaler doesn't work that well. The same with images that have text. But those issues are common to AI upscalers. I love the batch upload and the ability to choose different resolutions. In my experience, customer service was great.

Tried their software but it didn't work at all. Did not uncover any lost text messages or phone numbers. Messaged them several times for a refund and they kept giving me the runaround asking for more and more information. Don't use their products.

I wish I had believed th one star reviews. They make it your problem if you don't carefully read the fine print. I have an expensive product that doesn't do what I need and it's just too bad. Don't buy from them. It isn't worth the hassle.

The IOS program does no more than you can do with a basic update or restore built into the iPhone. They do not guarantee satisfaction. They delay, lie and make excuses and will not refund your money. Total rip off.

Don't buy from Aiseesoft. Their software is worse then any free alternatives such as their iPhone unlocker tells iTunes to wipe your phone which is like paying someone else to watch you do what you paid them to do when a free guide is available from the manufacture. You'd think a software that claims to unlock something would unlock the device but noo~ it just uses the already free software provided by Apple to factory reset your phone.

What makes it worse is if you try to contact their support and ask for that "30 day money back guarantee" listed on their site you will only be disappointed and down a bunch of money as you have to have "a problem with their software" which doesn't include failing to do what the name implies, failing to complete the task due to repeated errors, or even a change of mind.

Do not buy from Aiseesoft, find a free alternative or buy from anyone else as their software and "30 day money back guarantee" are worthless.

Horrible company. I had ordered an ipad unlocker program from them. The advertising was misleading and it made my ipad useless to me. When I ordered it, it said I had 60 days to get a refund if I was not satisfied. I submitted a refund request and they gave me the run around for 4 days. Then, refused to refund me. Don't buy anything from this company unless you want to lose your money.

Very problematic and the overall business is run like a scam. They are just trying to rip you off and their money back guarantee is non existent. It is unfortunate that there are still businesses like this in operation.

Would give this company 0 stars if I could. The product did not work as advertised, it did not do what it was intended to do, and if you ask for a refund… they wait until the product have expired and decline a refund. Even if you sent an email during the period when the product key is still active. I would highly suggest you stay clear from this company, and that you choose another company instead. I wish I would have read the review before buying anything from this company, and I suggest you read through the comments yourself. It is not a coincidence that the have less than 2 stars. Also, the service is not up too standard. Sad

Do not purchase anything from this company. The claims of what their products can do is wildly inaccurate! Their actual software falls WELL SHORT of what they talk about on their website. STAY AWAY FROM THIS SCAM COMPANY. Don't take only my word for it, look at all the reviews….

I purchased this app as I needed to get back my iCloud photos and I only signed, consented and accepted for the one time payment of 34.80 however without my permission and authorization they have been charging me monthly. I am currently fighting the banks and seeking legal help as I am
Being robbed by this fake company. A robot with a poor English grammar responda a general message with no real human being able to resolve this because of this isn't a real app but a fraud. Please do yourself a favor and don't buy this app.

Awful. They advertise a 30-day money back guarantee under the purchase button with no terms and conditions attached or pointed to. Guess what? When you go to ask for your money back under their GUARANTEE, they don't give you your money back. They send you a fantastically detailed work of literature detailing all the many reasons they can't give you your money back and the one or two that you can get your money back for. False advertising and mis-selling at its finest. Don't trust these people. Don't worry too much though, if you have any issues you get one reply from their customer service department every 24hours, excluding weekends, so it's fair to say they're attentive…