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The company has cultivated a strong reputation for high-quality products and effective customer service, with many customers praising the reliability and competitive pricing of their offerings. Positive sentiments often highlight the professionalism and friendliness of the staff, as well as timely communication regarding orders. However, concerns about slow shipping times persist, particularly for online orders, leading some customers to prefer competitors for urgent needs. Overall, while the company excels in product quality and customer interaction, addressing delivery speed could enhance customer satisfaction and loyalty.
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Installed a $45,000 Jeff Zimmerman sculpture and it crashed to the floor the next day! M. Junior team! Don't book!
I ordered some empty paint cans. Customer Service was helpful in increasing the quantity after I placed my order. Service was excellent with fast delivery.
They did not have what we needed in stock but were able to get us something close, communication was great and they were quick to act. Very happy with the service
Easy to use website and great prices! Detailed product descriptions made the search for a 15 gallon plastic barrels quick!
Air-Sea Containers provided a wealth of information on their website to help me choose the exact type of HDPE drums that I was looking for. Placing an order was highly methodical; Air-Sea Containers provided me with detailed shipping information, and gave me some time to consider whether or not to proceed with the order when the shipping costs were calculated. The shipping costs ended up totaling a bit more than the costs of the four 30-gallon drums that I was ordering, but when I received my order and removed them from the boxes, I could clearly observe that the quality was worth it. The drums feature a lock ring that is made from durable steel and not plastic. The removable lids even came with a replaceable gasket. So, for each drum costing $49 each, they were a great value. These drums were shipped at the beginning of February as promised, and arrived earlier than I thought. These drums should last me a long time, and so the $206 shipping charge is minor considering the quality of the products and that of the service.
It came on time and it was wrapped nice so it didn't get damaged. It was also cheaper than Amazon or other competitors.
I got my DGR edition 62 in a fast and reasonable time. The price was within reason and product was good.
Was very impressed with both the fit and quality of the IBC 275 gallon insulated cover. It fits like a glove.
Todo muy bien satisfecho por el servicio Gracias
Estaré pendiente para un próximo artículo que procure de ustedes
Looking on line searching and found you people. Thanks for filling my order and shipping very quickly.
Seller was unable to ship products at a reasonable shipping rate. They were up front about the high shipping price. Very good customer service.
There was a slight shipping issue with our order and AirSea was quick to respond and handled the situation with kindness and professionalism. I was very impressed.
Great product for the price would order again just the shipping cost was a little bit high but it got here pretty fast
My order was processed online and the next day I got a call to assure we would be here to receive the order in the midst of COVID-19. Gave me a final price with the shipping as is stated on the site. Package arrived in 4 days from order and pricing confirmation. I will be ordering from Air Sea Containers again soon.
ASC sells quality products at competitive prices, but delivery is slow even when items are in stock. I prefer to order online when it's convenient for me, especially since I don't have questions and know what I want to order. Orders don't ship for days. I was told by ASC that if you want a better chance of having an order ship sooner, you call and place orders over the phone.
We buy the same products from another company and when time is of the essence, I will always place orders with that company. If ASC would speed up delivery time, I'd place those orders with them as well.
I placed a small order and it was only shipped out after I messaged them about what was taking so long to ship.
Everyone was very helpful providing information to my questions contained in the IMDG book as well as shipping the book immediately. It was in my hands in 3 business days via UPS Ground.
Looking for containers to store fuel (for hurricane season) Found Air Sea Containers via google, and it's the best place I've ever done business with. I ordered 3 and it required a quote. I sent an email asking if this could be sped up and oh my goodness, great price, GREAT shipping rate and I had 3 15 gallon containers and the appropriate wrench within 2 days! EVERY person I dealt with (3 in all) was genuine, polite and did what they said. Don't hesistate - trust these people they know their business! Thanks AIR SEA - Michael, Carla and Mariana you guys ROCK.
Reliable, timely shipping, very good assistance from sales representative, and the product has arrived earlier than promised, I recommend.
The cans look really good. I should have ordered the quart size but it's ok. We are using them to make gifts in Sunday School. We paint and decorate them. Very friendly service and arrived in short time. Will be ordering from them again. They will be decorated like the big one.
Answer: This is a legit company. My order was processed right away, I received a call to let me know the price of shipping my product and to assure I would be in the office to receive it. I was sent an email to confirm receipt of the product 30 minutes before it arrived.
Answer: They offered the special measurement of boxes needed