business logo of AirHelp
How would you rate AirHelp?
grey star
grey star
grey star
grey star
grey star
Netherlands
46 reviews
66 helpful votes
Follow Peter L.
Unfollow Peter L.
Send Message
Share Review
Report Review

I put in a claim and we are still waiting now many months months later for any progress despite that they guaranteed the claim was valid. They constantly send automated same messages so without any progress. Neither do they respond to queries other than with automated messages. So we terminated our agreement with them for non performance.

Date of experience: July 2, 2022
Mary F.
Canada
3 reviews
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Send Message
Share Review
Report Review

Airhelp - really helps!
September 15, 2019

First time addressing to airhelp and was really surprised about their seriosity.
They were always informing me beside status of process and long story short: they succeed in getting my compensation (which covered the price ticket).

Date of experience: September 13, 2019