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AEDSuperstoreReviews 5,606

3.9

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AEDSuperstore Reviews Summary

AEDSuperstore has a rating of 3.9 stars from 5,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AEDSuperstore most frequently mention customer service, free shipping and coupon code. AEDSuperstore ranks 1st among Medical Equipment sites.

service
7
value
7
shipping
7
quality
6

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Frank D.
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Great Ordering system, Fast and accurate!
May 24, 2016

Great Ordering system, Fast and accurate!

Date of experience: May 24, 2016
Deborah D.
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It took me more that forty minutes to place this order! Your site kept telling me my cc info was in the comments section (the comments section was blank!) I had to wipe out my cart, clear my cache/internet history and start all over. Ridiculous

Date of experience: May 23, 2016
Trevor T.
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Great value, now I will see how much spam I get in my email.

Date of experience: May 23, 2016
Kari C.
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Good
May 21, 2016

Good

Date of experience: May 21, 2016
stacy T.
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Everything was fine
May 20, 2016

Everything was fine.

Date of experience: May 20, 2016
Leslie M.
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Would be nice to know shipping time prior to submitting order.

The adult masks were wonderful. The pedi masks were a little problematic. The one way valve was very loose and kept falling off. I will probably look for another type of pedi mask in the future.

Date of experience: May 18, 2016
Mike L.
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There was a question about my credit card being blocked due to a "medical product" and I was asked to call my bank to confirm/release this. Upon calling, my bank never heard of such a thing and they noted that the charges were already being processed. After calling AED Superstore back, they said, yes, it was "released" and everything was fine. Even though this was a little wrinkle in the buying process (that was still confusing to all parties involved?), AED Superstore Customer Service was excellent, polite and resolved the issue quickly.
Thank you AED Superstore!

Date of experience: May 18, 2016
Thomas A.
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Very easy to find and use!
May 17, 2016

Very easy to find and use!

Date of experience: May 17, 2016
Upper M.
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First time ordering
May 17, 2016

First time ordering. Newly taking over our first responder unit so I have LOTS to learn in that department. Would be nice if billing direct to township run services such as ours was allowed. It is an inconvenience to those of us being made to purchase on our own personal credit cards when a basic 30-day billing direct would be a lot more user friendly to all.

Date of experience: May 17, 2016
Carol D.
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Wonderful customer support service
May 17, 2016

Wonderful customer support service. Thank you

Date of experience: May 17, 2016
Mike B.
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Great site, easy to find AED solutions!
May 17, 2016

Great site, easy to find AED solutions!

Date of experience: May 17, 2016
Dave E.
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Although the price seems kind of high, the value of a lost life is considerably higher. AED made the entire purchase experience extremely easy and very quick. Thanks.

Date of experience: May 16, 2016
Christy C.
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Easy Order
May 13, 2016

Easy Order

Date of experience: May 13, 2016
Belinda A.
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Appreciate the survey to rate what features are of greatest importance offered at the beginning. Helped me to find what I was looking for quickly. Order process has been smooth so far. Loved the product demo video available on the site.

Date of experience: May 12, 2016
Matthew C.
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The website is set up great and I was very pleased with the service.

Date of experience: May 12, 2016
Anita A.
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Had all the products I needed
May 12, 2016

Had all the products I needed. Liked the new bundle that included new pads and batteries.

Date of experience: May 12, 2016
Josie G.
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It was very simple and quick to navigate through your web page to locate product.

Date of experience: May 11, 2016
John B.
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I ordered a unit 3 months ago and it was not shipped or billed

Date of experience: May 11, 2016
Diana A.
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Very efficient service
May 11, 2016

Very efficient service

Date of experience: May 11, 2016
Karen T.
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We received very fast service!
May 11, 2016

We received very fast service!

Date of experience: May 11, 2016