Advanced Tech SupportReviews 13

I have been a loyal customer of Tech Support UNTIL MyCleanID took it over. Since then, it has been impossible to get support promptly It might take an entire day for them to call back. Unacceptable, especially for those whose business, like mine, needs to have communications open. Someone's life might depends on it.

It was 3am who are you going to call at this hour with a computer problem?
JESSICA AT ADVANCED TECH SUPPORT THATS WHO! She was extremely patient
With me as I hadn't used my laptop in a while... she discovered that I had many
Problems that I didn't know that I had! She told me where I could go to get them fixed
Should I not chose their techn. It was not a hard sell phone call at all which is what I expected. She helped me a great deal explaing things along the way she even told me what to ask for when bringing in my computer to a reputable computer repair place. It was refreshing to call such a reputable company, who isn't interested in their bottom line!
And I was fortunate to land Jessica as you agent.

I was just online trying to buy a software to speed up my computer, when I got somehow tangled up with this AdvancedTechSupport technician (scammer). At first he wanted to charge me $800.00 to repair the computer. I told him that I can buy a new desktop PC for that money. He talked me into taking a deal for $400.00 which I foolishly agreed. I did this in March of 2014, and three months later my computer started slowing down and freezing. It was then to late to dispute the cost to credit card provider. I was stuck for high cost to fix the computer, plus they (SafeCart) also charged me for software, Spark PC Cleaner $29.97, which I never purchased. This Tech Support is a big scam. They also have SafeCart do the dirty work for them in collecting the money for them. Don't believe the stars that you see on reviews, and don't deal with them, they are crooks. They also installed cheap Antivirus software. It was named PC Malware, not an Antivirus.

John H., How about your last name?
Which part of $400.00 cost do you not understand? You never mention anything about the cost. Just making exuses to cover your@$$.

I am not very good on computers and Advanced Tech Support helped made me feel comfortable every step of the way. My computer is working much better. I did have a small issue and had to call back and they fixed the issue quick. Thank you again.

Just wanted to share. My laptop was acting up. I took it to a local retail center to have it checked, they had my computer for several days. I finally got a call that it needed repair. I asked what will that cost and was told around $500.00 ouch. I told them no thank you and went to pick up my laptop paid about $80 for the diagnostic check. When I got home I went on google then downloaded a program $29.99 had to call to register it and got the most patient lady on the phone. She got into my system over the phone and showed me several issues. Of course to fix any problems it would cost me. I spent just under $300 and did not need to leave my house. Needless to say my laptop is working great. I did sign up for a service plan for an additional $20.00 a month and I called them several time since to keep my computer running good. Very satisfied with the services I was provided with.

Am not happy at all! I was made to contact Advanced Tech Support when I purchased the RegCure Pro. While I was on the phone was told computer was having MAJOR issues. It was, but I ended up getting charged over $700 from SafeCart for things that only helped a little! I have not slept for several nights laying in bed panicking over all this money taken (my husband will kill me when he sees the bills showing this!) and worrying about the computer issues I am still having and not trusting you as I see many reviews on the internet saying you guys use the credit cards and paypal accounts to take out MORE money and since you have access to my computer I also am panicking over you hacking it! I wanted only the RegCure to work, not all this other junk. I feel scammed and panicked! I cannot trust to call you with still having the issues... and since you took all my money I will try and make sure that I will post these issues on the internet reviews also. Guys talked nice to me, but scammed me horribly just like I am seeing they have done to many others. Sad :) [