Acme Revival

Needed a pulse ox for my daughter who has epilepsy. Watched and looked at different ones for two weeks. Visited their page more than once and noticed that their inventory went from 2 to 1 left at a good price. Finally decided to purchase. Didn't receive an emailed invoice and then 3/4 days later receive an email stating that they no longer have the product. Except they do... they just have it up on the website marked up at double the price. This company seems to be a scam. Wouldn't buy from them EVER.

When opening a new location we were faced with the task of purchasing a new large scale capacity centrifuge. We ended up purchasing one off of eBay and of course within the first month it stopped working leaving us out about $15,000. We searched for a repair solution and saw an Acme Revival ad. Although tedious to send it in to them, they had it repaired in 3 days and back to us within 5. It actually gives me hope that we have this kind of lower cost protection when the happens again. Won't be on eBay anytime soon though.

In expanding to a secondary location we decided to go entirely online and purchase used to ease budgets. Before I go into some of the things I didn't like about acme, everything arrived on-time and in very good to great condition. From the other vendors we used, they are much more streamlined and reliable. That being said, there are a few things that would have made our experience better. Firstly, when buying multiple quantities on the website, it would send the price up-- and if we needed to purchase additional units in the following week, we would have to typically pay the increased price. Second, I would have preferred to have been able to talk with a person on the phone quicker than a 10 minute hold time. YES- they're chat is helpful and quick, however it's just not my style. Finally, keep in mind that there is no install option or training service. Once arrived, it was all up to us to get it running- which was fine, but different from what we were used to with others.

Stopped by to pick up a circuit board they repaired for my back-up residential generator. It was clear they weren't expecting the public... and signs were pasted allover "not open to general public" but they welcomed me just fine and showed me the work they had done. Got home and installed the same day to find out issue was resolved.

The vendor falsely advertised a dental microscope as the newer generation but it is actually a much older version that I cannot use. I have contacted them many times in the past few days to cancel but they never responded to my request to cancel. Calling their support number leads to no help since they asked me to message them online, and no one responded to me for the last 3 days and they continue to try to ship the item to me. They already took the $8800 from my credit card account. This is FRAUD.

*Look at the original picture of the product posted on the website and then when I asked them to send me a picture of the actual unit, they are completely different.

I am an elderly lady that was able to place order online but had difficulty getting it out of the box and installed. I understand now that installation service are not something they offer. Had I known that up-front I do not think I would have made the purchase.

They repaired a ultrasonic cleaner circuit board yesterday and did a great job. The OEM wanted hundreds for a new one. Had this one repaired with them for $140. They offered to ship it back but I just picked it up and they were all friendly.

Unprofessional. Before ordering, I contacted a sales representative Lyn to confirm it was in stock. Once transaction was complete, I recieved N email saying order cannot be fulfilled, no stock. Web base still show they have 9 in stock. I missed out on another purchase elsewhere as it was a flash sale. I would stay clear from this website.

Upon having an emergency breakdown of a conveyor at one of our facilities, we linked the problem to an old controller made by GE from 1994 (yes we were still using it). In desperate need of repair, we were unable to source the part as it was no longer serviced or supported by GE. Did a google search. Found Acme. They had it back to use in a week. What would have been a month of downtime to purchase a new controller and install, we had back up and running in one week. Literally saved our year.

I bought ROSE 600. I bought a 1 year warranty. Just in case...
I sent an email & photos yesterday showing how the wrong & not a Husqvarna ankle is the wrong one. It's too large and consequently the entire mechanism is ruined. The needle goes into the ankle. I was going to try my ankle but the screw is as tightbas a lug nut. The balance wheel squeaks. An absolute disaster purchase. I have taken pictures and I'll reassess this review when I'm a happy customer.

I accidentally ordered the wrong x-ray sensor for our dental clinic that runs on Dexis imaging software thinking it would sync up. I was able to initiate and get a return label all within the same day which they even paid for, despite it being our fault for not checking if the sensor would work prior to ordering.

Paid for a $3000 sterilizer from them on Sept 22. Got confirmation that the sterilizer was in the queue to be shipped and would get it between September 28 and October7. After 8 emails and numerous empty promises that it was being sent out the next day the order was cancelled BY THEM with no satisfactory explanation. So three weeks have gone by during which procedures have been cancelled and I have to find another sterilizer somewhere. Very untrustworthy company. I would never order anything from them

By far the best used equipment vendor we've bought from. Richard and his team made sure our custom project was done in the timeframe we required— which was perhaps even reasonable! They went above and beyond and the quality of each unit is beyond what we thought possible.

Had a hiccup with my Dexis Platinum—no warranty luck with DEXIS. Shoutout to the acme squad! Power's on, but it kept yelling, "No Dexis Platinum sensor found." Plug and nada! They dug in, found the glitch, and fixed it lightning-fast. Super stoked on the speedy vibe and pro fix. Big five stars for these tech wizards!

Submitted repair request to have our Centrifuge re-done. Unit was throwing an error and always at the worst times. They repaired it which was great but was more impressed how it looks physically coming back to us. Shiny and with new paint and decals and such.

Had sent in my ultrasonic scaler for an issue with the water solenoid. They actually didn't get the repair right first- but sent it back and they got it done the second time around under warranty for free. Would recommend to those in the dental community. Manuf wanted nearly 3x what they charged.

Acme Revival brought our old movie projector back from the brink. Their team's enthusiasm for such vintage electronics is rare. They've earned a lifelong customer in our theater!

In the dental field, equipment downtime means lost revenue. Acme Revival repaired our X-ray machine quickly and efficiently, with minimal disruption. Impressed by their professionalism and expertise.

My vintage synthesizer is like a child to me, and Acme Revival treated it with the same care. The sound is crisper than ever. These guys are true wizards in electronics repair.

Sent a Hearing Screener to them for supposedly 5 day repair. ACME sent email that they had evaluated unit and could repair for $511.00 dollars. Money was deducted from account and finally after three weeks received email that unit was repaired and being shipped. Received unit a week later with notations on shipping box that item was not repaired. Screener removed and it still has the original error. Contacted ACME through email since they won't answer phone number about returning the 511.00 dollars and emailed back that they would check on it. Almost 2 weeks now and still no reply after sending a couple more emails to them.

Acme Revival worked miracles on my vintage computer collection. Their team understands the value of these old machines. The restoration was impeccable, blending modern efficiency with retro charm.

Acme Revival exceeded my expectations with their precise and efficient repair of our specialty plastic molding machine. Their team's expertise in handling intricate electronics is truly commendable.

After 8 years, our 5810R stopped working leaving us high and dry in our busy season. Our options included spending $20k on a new one from Eppendorf, or repairing it. Came across Acme Revival from an internet search and we're glad we did. The whole process was super simple and the results were even better. Not even sure how they did it, but the inside of the rotor chamber is practically brand new. When we sent it in, it was rusted and covered in 8 years of gunk and grime. The original issue (error 6 I think?) was also resolved and calibration was performed. Overall our experience was great with this repair and if we ever need them again we'll know where to find them. Also- my technician Adrian was very helpful in explaining the process to me- just wanted to give a shout out as the kids would say