They don't answer email, answer phone, or ship product. Worst customer service. I'm going to try to get Amazon to pull them as a seller. And contact better business bureau. This is really An awful company.
I ordered a phone case in December 2016, but it was the wrong size (my fault). When I tried to reach customer service to exchange it for the correct size all I got was a busy signal night & day forever! I sent an email & got an automated reply saying someone from customer service would contact me within 48 hours, but no one ever did! I finally got someone on the phone & they gave me an authorization code to return the phone case for a full refund. Today is March 30,2017 and I still haven't received a refund, nor can I get anyone to respond to my phones, emails, etc.
Yes, It might have been my mistake in the address I put to receive the order in the first place, but when I noticed it was wrong I contacted customer service. Quick response and they said they had just processed it since they received it back but I didn't receive it again after giving them the right address. It's been 27 days after they re-shipped it and I don't know how to get my money back instead.
I received the wrong items and they have not returned my emails and phone # is always busy.
Order date 8-12-16. Order received 8-18-16. Been trying to get them to correct there mistake since 8-18-16. Still waiting. This is the worst company I have ever dealt with. Do not deal with them it is not worth it. I feel I had my money stolen from me.
I ordered a case for husband cellphone on April 24th. After waiting several days email to get tracking info to know when to receive my purchase. It took them 2 days to respond stating checking status. After several days passed email again for status due to my item was due to be receiving 5-7 business days. After another day of waiting for response, stated sorry item not in stock refund will be refunded 3-5 business days. Two weeks later now a month later after order no refund made. Several emails no response, and many voicemails on phone# provided on bankstatement of charge no response. Phone call is either busy or automated voice stating due to high call volume please leave message for call back. Worse customer service ever in my life. Business is a scam.
Really its good service network, i wad submitted request and i got the product within 4 to 5 days from raised the request, i thanks to all the staff of Maxbhi technical and non technical staff all service delivery department for their service. And i wish to all staff for his good future.
I have purchased protective cases for my iphone 6s from them in the past. Twice they sent the incorrect case and I had to contact them in order to receive the correct item. Again I ordered a case and received an incorrect case. I have emailed twice and just receive a standard acknowledgement of my "order". I have repeatedly attempted to call during their posted business hours and am met with a busy signal each time. Very poor customer service and unable to get an order right the first time. I will not place an order with them again.
From my experience with this company, DO NOT PURCHASE from them. I bought a phone case for a Christmas Gift and unfortunately I purchased the incorrect one. I have contacted them 4 times to try and return it. I am still waiting for them to get back to me. Although my order was handled quickly and the product arrived quickly, they ruined it by not assisting in the follow up with a return.
Items offered have reasonable price, I recently bought a travel charger. It works perfectly and you can tell that it's not like the cheap ones that will only work for a week or a month. I would definitely purchase this again if I need a new one in the future, same goes with other accessories I need for my devices. I love my online purchase experience on this site. Thumbs up!
Easy transacting on their website. I'm impressed with the good communication I got from the seller. Prompt delivery and my order arrived in perfect condition. Would do business with this seller again.
There are a bunch of great products in Accessory geeks. I bought legit batteries and I am happy on the battery life and it is such a great product really worth it. Exactly as the description says and works fine. Price is cheap compared to other who offer this battery. Overall a great buy for me as it comes with free shipping. Service is excellent too!
I bought an iPhone case that I wasn't satisfied with. I was very honest about why specifically and they emailed me a return package slip to ship it back and processed my refund. Customer satisfaction is key. So thank you.
This company offered totally value for money, very inexpensive. Of course the quality of their product is on the highest level. I bought my customized case here and I really love to use it whenever I go somewhere else. The fit really looks perfect on my phone. They also offered very fast delivery.
The case I ordered from this site arrive quickly and exactly just I needed it to protect my new phone. Thumbs up on the fast delivery and amazing case! Reliable company and highly recommended to those who need cases, charges and accessories for their gadget and device.
Whenever I get a new cell phone I head over to accessory geek to bling it out and get all of the adapters I need for it. Better prices than buying those things directly from verizon. I had a buddy who used to work for a cell phone store and he was telling me they make most of their money from the accessories like car chargers and that the phones are sold almost at cost to lure you in to the store. That is why a car charger is so expensive as are the cases and other goodies. Just go to this site instead and save your cashola.
I rarely write reviews but I think this one's worth it. I have a great experience buying from this website. They offer a lot of items on their site w/c caught my attention to shop multiple items for my phone. From cases to chargers and other accessories they have it! I also got my item on the said date and in perfect condition. Keep up the Great service and Great items coming! Thanks!
Great job as they have a professional customer service. I ordered a case and it is currently out of stock they did not hesitate to give me such information and I waited for the case and it is always worth the wait. I really love it. I am sure that I will buy some other stuff as they offer free shipping that I always look and search for an online shop.
Customer service was impressive. They are very clear on giving me directions on returning my item that is damaged during transit. This was my 1st purchase online yet they assist me and help me so much to make sure that I will get the item I really want. Thanks a lot. Will recommend this to my friends and relatives.
My wife and I both have Nokia Lumia 928's but could not find good cases for them. By chance I came across this site and at first was leary since i'd never heard of them. I took a chance since they had what I wanted for mine and for hers and at a good price. I ordered, they shipped, it came, no issues. I reserved giving a 5th star since I haven't had to use their customer service.
I've been shopping in Accessory Geeks for a while now. They offer great items and they are honest that the item they sent was exactly the one pictured and describe on the description. I always got my item on time and on the said date. I recommend this site and seller! :)
Overview
Accessory Geeks has a rating of 3.7 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Accessory Geeks ranks 14th among Mobile Accessories sites.
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- City of Industry, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members