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Momenterie

Overview

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
77
value
7
shipping
7
returns
4
quality
412
This company responds to reviews on average within 6 days

Instant Feedback

263 reviews
How would you rate Momenterie?
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Netherlands
1 review
0 helpful votes
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Very happy customer
May 25, 2025

Colors are great and thickness is good. It was delivered quickly as well. Ordering online was also very easy. 9Thank you!

Date of experience: May 15, 2025
Netherlands
1 review
0 helpful votes
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Loved my city map gift!
June 3, 2025

My boyfriend was really not expecting something like this and was soo happy! Frame looks nice. Was wrapped nicely so it couldn't damage during transport.

Date of experience: May 24, 2025
Netherlands
1 review
0 helpful votes
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Very good service
May 24, 2025

Ordering is very easy, delivery fast, quality above expectation and original gift. Thank you very much for the quick delivery with high quality

Date of experience: May 14, 2025
Belgium
1 review
0 helpful votes
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Very correct
June 1, 2025

Quality product, correct and quick. Up for the next one! To be recommended.

Date of experience: May 22, 2025
Netherlands
1 review
0 helpful votes
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Super professioneel product
May 27, 2025

Easy to order, fast delivery, great result. I can highly recommend!

Date of experience: May 17, 2025
Belgium
1 review
0 helpful votes
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Perfect service
May 26, 2025

The entire process from ordering, payment to delivery went smoothly.

Date of experience: May 16, 2025
Germany
1 review
0 helpful votes
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Very good Quality
May 10, 2025

The price is very good for the quality that you get. The picture has been delivered safely and pretty fast.

Date of experience: April 30, 2025
Netherlands
1 review
0 helpful votes
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Fast and good quality
May 9, 2025

Product as expected and it looks good. Good communication via email and fast enough delivery for me.

Date of experience: April 29, 2025
Germany
1 review
0 helpful votes
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Guter Service, leider geknickt
May 26, 2025

Leider, und das ist absolut keine Kritik Richtung des Verkäufers, kam das Bild geknickt an. Wurde wahrscheinlich durch den Lieferanten verursacht. Ich hätte mir aber gewünscht, dass in der Verpackung eine Verstärkung eingebaut worden re. Schade, da es ein Geburtstagsgeschenk für meine Frau werden sollte.

Date of experience: May 16, 2025
Netherlands
1 review
0 helpful votes
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Easy platform, nice product
May 2, 2025

Easy to use website/platform with beautiful designs. However, at delivery bottom right corner was damaged.

Date of experience: April 22, 2025
Germany
1 review
0 helpful votes
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Alles Top!
May 30, 2025

Man konnte zwischen verschieden Möglichkeiten im Sternhimmel wählen und noch dazu ganz viele weitere Möglichkeiten. Wirklich eins A - Preis Leistung auch Mega! Ich freu mich auf die nächste Bestellung 🏼🙈

Date of experience: May 20, 2025
Germany
1 review
0 helpful votes
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Good shopping experience
April 27, 2025

It was easy to pick and select the option that I want. I didn't suffer in understanding the different options and what they refer too.

Date of experience: April 17, 2025
Italy
1 review
1 helpful vote
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Perfect!
April 24, 2025
Updated review

Thanks for your perfect product and speedy service. Is my secondo time with you and i'm very happy to have discovered your site

Date of experience: April 14, 2025

Una piccola azienda efficiente e attenta al cliente
December 27, 2024
Previous review

Ho ricevuto continui messaggi che mi informavano dello stati del mio ordine. Anche un omaggio per via del ritardo nella spedizione. Di sicuro sanno mettere il cliente al centro.

Date of experience: December 17, 2024
Austria
1 review
0 helpful votes
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Salzburg
June 9, 2025

It was verry easy to create the Maps. Its a present for a bar opening

Date of experience: May 30, 2025
Germany
1 review
0 helpful votes
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Super!
May 19, 2025

My mom is super happy with the quality of the puzzel. We come back for more later

Date of experience: May 9, 2025
Germany
1 review
0 helpful votes
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Perfect service and product
April 8, 2025

Everything went smoothly, good choice of design. The product made the addressee very happy. Ideal present for every occasion.

Date of experience: March 29, 2025
Italy
1 review
0 helpful votes
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Map
April 19, 2025

The site is very clear and intuitive and creating my map was very easy.
Careful email relationship with the customer; very fast delivery times.

Date of experience: April 9, 2025
France
1 review
0 helpful votes
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Wie alles angefangen hat.
March 10, 2025

I would like to do another poster like this. It is good to prepare the photos in a special folder before starting!

But I am very yhappy with the result. It is a present for my brother, I am sure he will be very happy!

Date of experience: February 28, 2025
Germany
1 review
0 helpful votes
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I Like it
April 23, 2025

Good quality for a pleasent Price. Fast delivery Not over three days. I am suprised. All well arrived.

Date of experience: April 13, 2025
Germany
1 review
0 helpful votes
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Amazing!
May 18, 2025

Everything was in good quality with a quick delivery :) Thanks.

Date of experience: May 9, 2025