website thubmnail of 6ya
How would you rate 6ya?
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New York
5 reviews
0 helpful votes
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BEST CALL EVER
May 22, 2022

My operator was Brandon. THE BEST, knowledgeable, understanding and VERY helpful. You should always listen to the calls as well as asking for a review. When speaking with just a voice on the other end of the line it is great to be able to make a connection (personal instead of impersonal) feeling like you matter instead of perfunctory and impersonal... Joni

Date of experience: May 22, 2022
Connecticut
1 review
0 helpful votes
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Certifying my Order.
August 21, 2022

I did not get to complete my order after inputting all my Information. Place a message for help and got an Agent Lloyd to walk me through the Amazon Ordering Process within 15 minutes from call. Very Satisfied todate.

Date of experience: August 21, 2022
Georgia
1 review
0 helpful votes
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Great Service!
June 16, 2022

My experience today with Sarah was very professional and informative. Our issue with our dog could possibly be treated with something over the counter. I would not have known that had I not spoken with Sarah. I'm very grateful that I came across this site and would recommend it to all of my family, friends and anyone with a fur baby.

Date of experience: June 16, 2022
New York
1 review
0 helpful votes
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Finally a company with customer service
August 9, 2022

Uber is great. When you have a question you can actually speak with a human. Tried another ride service, I was having trouble with the software but could only text. After 4 hours I got so frustrated that I gave up. With Uber it took 10 minutes and I had everthing set up.

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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My friend Sadie
May 20, 2022

Wendy was the veterinarian with whom I spoke. She was truly compassionate in her questions and answers. I felt warm after having talked with her and knowing that she would pray for my Sadie. Unfortunately Wendy could not visually diagnose my girl due to my physical proximity.

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Gift card scam
May 27, 2022

Told Michael I had been contacted by a carrier that offered me 50 percent discount, when I mentioned scam to the guy he stared threatening me. They wanted me to pay in gift cards. Michael gave me the proper number to call and reassured me. Thank you!

Date of experience: May 27, 2022
New York
1 review
0 helpful votes
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Horrible rip off
September 27, 2022

I was just trying to contact seat geek about tickets but had to sign in with you to do so then found it cost me $50. Hopefully my refund comes in and I never have to deal with you people again. How do you sleep at night?

Date of experience: August 28, 2022
Illinois
1 review
0 helpful votes
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Scammed into membership
September 17, 2022

I was overcharged by Uber for $20 I was in the uber app trying to figure out how to dispute it. This box pops up for 6ya I'm thinking it's still uber because I never left app next thing I know my account is debited another $50 So I immediately contact them to say I don't want this and need my money. Now they are saying I used the service so I'm out my money. Not trust worthy company

Date of experience: August 18, 2022
Michigan
1 review
0 helpful votes
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Confused
September 3, 2022

I don't remember signing up! However if I have by some concatenation on my part, I need to unsubscribe! I have a particular form of Cancer and I need to hold onto what little money I have. You gave me a good service today but I can no longer afford it. Sorry but thanks for today.

Date of experience: August 4, 2022
Oregon
1 review
0 helpful votes
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Unchartered Waters
September 17, 2022

I received a broken mug in my delivery, and I wanted to have it replaced. The fellow who handled my problem was knowledgeable, pleasant and patient as I had no idea how to go through all the steps on a computer.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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My rep was as helpful and compassionate as anyone could ask for. She listened to my situation from start to finish, intently. Never had an attitude and went to the extreme to help me rectify my problem god bless you all

Date of experience: July 23, 2022
Washington
1 review
0 helpful votes
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Just the help that I needed
May 21, 2022

My WF-3540 was dormant for over a year and would not print. Within minutes, Joe A. Had patiently walked me through the process of cleaning my print heads, which I had to do four times before the ink finally appeared fully on the print pattern. But it is working again! Saved me a shopping trip and the expense of buying a new printer. Thanks, Joe.

Date of experience: May 21, 2022
Maine
1 review
0 helpful votes
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Forgot unlock pin
May 25, 2022

Anthony was patient and kind but was unaware of the Find my Mobile app with a registered Samsung account which will allow you to unlock your phone from another device. It only resets pin number and biometrics. No factory reset required. Find my mobile is NOT the same as Find my device!

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
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Very professional, agreat help
July 8, 2022

The efficiency & pro's at work were well informed and answered my questions quickly.
I got the impression that I was being treated as if l was Royalty. Towards the end of the call, l was happy to make a payment. The tech's name was Randy.

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
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RON to the RESCUE
July 17, 2022

After racking my brain and patience for 3 hours on Saturday afternoon ( 7/15/22), about Hulu blocking my account, I called
6YA. I was sent to Ron. He quickly responded and we tried everything he could think of with no success.
Then he remembered a site that tells you what going on with a particular APP.
Turns out Hulu was having massive equipment problems. They had been down for at least 24 hours and maybe more
Thanks to Ron I didn't have a huge meltdown. 5 STARS to you on everything.

Date of experience: July 17, 2022
Minnesota
1 review
0 helpful votes
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HP answer man
August 31, 2022

Greg was very polite and easy to understand. English was not his second language. He was very patient with me because I'm old and not overly computer savvy. He answered any questions I had. If I didn't get it he would break things down until I did get it. A very enjoyable experience. Thanks Greg.

Date of experience: August 31, 2022
Maryland
1 review
0 helpful votes
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Superior!
July 19, 2022

At first I had to talk to someone to tweak the sign in process. He was excellent. So pleasant to talk to. Then I spoke to someone else about a different but related subject. Again, this person was great in all respects. Several days later it was time to shop. So many wonderful choices. Frankly, I just had fun doing my shopping. It all arrived yesterday and it looked great, and it is. Love this place. So glad to have discovered it.

Date of experience: July 19, 2022
Arizona
1 review
0 helpful votes
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I needed to verify if something being advertized on facebook was too good to be true and David was very protective of me and concerned that i might fall for the scheming low-lifes that seemed so lovely. Please thank him for me as he saved me 1000 dollars and a lot of heart ache.

Date of experience: May 11, 2022
South Carolina
1 review
0 helpful votes
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Credit for annual fee
June 27, 2022

My credit card had been charged for an annual Audible subscription but my wife passed away last year so it was no longer needed. A credit was issued to my card once I explained the situation. I was thankful for the excellent help I received in getting the problem solved.

Date of experience: June 27, 2022
Montana
1 review
0 helpful votes
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Good help
May 11, 2022

I have an apartment and my TV is connected to Direct TV. I wanted to install Roku and needed lots of help. I connected with this company. They helped me for about an hour and a half. I thought things were working and so went to have dinner. When I came back, I could not get any Roku to work.

Date of experience: May 11, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 2nd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432