Having been with o2 since its inception today may just be the day I leave. Promised promotions on new products never materialise. Wrong products delivered. If you complain calls can never be found. If you record a call refuse to accept it. The disrespect I have faced as a disabled person is nothing short of disgraceful. And don't bother emailing any executive as they just ignore you. What was once a helpful company has become a money grabbing corporation.
I can't believe such a huge company can have such a poor site. The 'registration' process is a loop whereby you are texted a verification code but never given the chance to enter it, just to start the registration process all over again. Trying to use the 'keep my number' service falls over with 'server not responding' and 'ask lucy' support page doesn't have any relevant answers! The only option is to call them... at a chargeable rate of course.