Zoosk
Questions & Answers
My account was automatically charged on 19/07/15 and I cannot find any way to stop charges being taken automatically. There used to be a way of choosing this option in my account settings - but this no longer seems to be available. Phil Gurr
Asked by Phil G. on 7/22/2015
3 Answers
Norm T.7/22/2015
I haven't had to cancel yet, but I think at least an email to customer service, or even better a phone call should accomplish this.
mary z.7/23/2015
I had the same problem. This is exactly what they do to hinder you from canceling. I spoke with a rep. And he was no help. He would not answer my questions directly. I suggest you notify yourr credit card co. To refuse charges from zoosk. That's what I had to do.
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