Zolucky Questions & Answers

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Here’s what consumers have asked with answers from Zolucky staff and previous consumers.

183 questions answered
8% answered in 1 day
Question:

Answer:

Thanks for your attention. Majority of our products were shipped from Asia. We have offices in HK and the US. Any problems, you can email service@zolucky.com or chat with us online for further help.

By Miss W.,
Question:

Please tell me how to return items received too late for christmas 2021?

Answer:

Return Policy -All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date. You can submit a return request here with your order number and email address: https://zolucky.com/contact-us You may also contact the customer service and provide the return items and return reasons. Any problems, you can email service@zolucky.com or chat with us online for further help. Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,

Can’t see your question? Ask to get answers from the Zolucky staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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