Zazzle UK Questions & Answers

Hi Sue, You may rest assured that every order made at Zazzle is backed by a 100% satisfaction. We want you to love your order. If you are not satisfied for any reason with the final result, you may return your unused order for a replacement, credit or refund within 30 days of purchase. If you are planning on placing an order for a large number of cards, we recommend that you consider making a small initial purchase of your selected designs, to verify that the items were produced exactly as you intended before committing to a larger order. Generally speaking, our products will be manufactured and shipped within 24 hours of ordering. If you are in a hurry, we offer a variety of expedited shipping options in order to meet your needs. While most packages ship from our production facilities in Nevada (USA), please keep in mind that the availability of certain shipping methods depends on the shipping destination, product selection, quantity, and a number of other factors. For a rough delivery estimate, you may review our shipping service descriptions here: https://help.zazzle.com/hc/en-us/articles/219589388 Bear in mind that these descriptions are in addition to the manufacturing time of your order and not inclusive of them. Please note, too, that some variables (such as high volume orders, image complications, or adverse weather conditions) may extend the turnaround time and delivery. Thank you, Christine

Hello Jackie, For future orders, I would suggest placing your order on Zazzle.co.uk, our UK domain, based on your shipping address. This will allow us to process your order in the appropriate currency and ship your order in a more timely manner. In addition, this helps minimize any potential custom/duty fees required to accept the package. Thank you, Tram