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Zalora Philippines
Questions & Answers

117 reviews

Here’s what buyers have asked with answers from Zalora Philippines staff and previous consumers.

13
questions answered
0%
answered within 1 day
Question:

Hi zalora, i just bought last month daniel wellington watch, i just want to know if your DW watch selling is authentic?

Question:

Orig ba ang shoes sa Zalora like sperry and adidas?

Question:

is product sold original?

Question:

Is their return/refund policy fine? What will happen if the item doesnt pass their quality test?

Answer:
Thekr return/refund policy is fine. It just takes very very long for you to receive it. A few weeks at least. If it doesn't past you don't get the refund
By Ono C., over a year old
See another answer (1)
Question:

Is that ok before you deliver the purchased item you can take a actual photo and send it to my email?

Question:

What is your ACA's and SWOT analysis. What is your problem? Just for our Case study. Please help us. Sainyo nakasalalay grade namin. THANKYOUSOMUCH!!!

Question:

hi may i know when is the delivery of my order?

Answer:
Yes it will be delivered tomorrow. I know it.
By Bobo L., over a year old
See another answer (1)
Question:

Hi, Ask ko lang kung original ba ang mga nike shirts sa zalora :)

Answer:
May orig at may fake din... sad coz nakakuha ako ng fake...
By jay l., over a year old
See more answers (3)
Question:

what if the shoe you ordered doesn't fit?

Question:

Are your scents authentic or imitations?w

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?