Zalora Philippines Questions & Answers

89 reviews

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Here's what consumers have asked with answers from Zalora Philippines staff and previous consumers.

13 questions answered

0% answered in 1 day

Question:

Is their return/refund policy fine? what will happen if the item doesnt pass their quality test?

Answer:

Thekr return/refund policy is fine. It just takes very very long for you to receive it. A few weeks at least. If it doesn't past you don't get the refund

By Ono C. on 1/4/20

Question:

Hi may i know when is the delivery of my order?

Answer:

Yes it will be delivered tomorrow. I know it.

By Bobo L. over a year old

Question:

Is the nike products on zalora original?

Answer:

Yes. Bought one the Nike Epic React 2 shoes. It's original

By JANNELLE P. over a year old

Question:

Original po ba vans shoes dito? thanks in advance!

Question:

Bumili ako ng perfume "bvlgari extreme" tangina peke zalora anuna?

Question:

Pls cancel ko order 232341752

Question:

I already returned my item and still i havent received my refund please help me :( i received a wrong size of a shoe

Question:

Legit po ba ang return policy ng zalora gaano katagal mareceive yung refund?

Question:

Is it legit? is it selling original shoes?

Question:

Is zalora sell legit vans, nike,adidas, puma and ua shoes?

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Zalora Philippines Questions & Answers

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