Zalora Philippines
Questions & Answers

Here’s what buyers have asked with answers from Zalora Philippines staff and previous consumers.

13
questions answered
0%
answered within 1 day
Answer:
I think hindi po, yung Havainas na naorder ko nga eh fake.
By Sheane F., over a year old

Answer:
May orig at may fake... sayang pera nakakuha ako ng fake.
By jay l., over a year old

Answer:
From my experience. Usually, it takes several days bago dumating ang ibang order. Mabilis lang yung iba na available on hand. To follow na lang yung iba like for example MANGO dahil yung iba kinukuha overseas (Singapore/Malaysia) So far, hindi ko pa naman naeexperience na wala o kulang dumating sa mga orders ko. Just be patient lang or track the package. Check your registered email po.
By JANNELLE P., over a year old

Answer:
Not all items are original. Some shops are individual sellers. Zalora does not check if the products are original.
By Ono C., over a year old


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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?