Zales
Questions & Answers

How easy is it to get a hold of customer service at Zales?

Asked by Jessica O. on 8/2/2020

3 Answers
Kathleen W.7/5/2022

Terrible. On hold forever. 4 customer service people, no help, four different answers.
Eric E.8/13/2020

TERRIBLE! On hold 30 minute's, I still didn't get an answer why my order was cancelled!
Lisa R.8/2/2020

After being hung up on and spoken to someone who stutters badly I finally reached a supervisor who coughed like she could barely breathe

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