Hi Margaret, we did experience several backorders and order delays during the pandemic outbreak. However, we have updated our procedures, hired staff and we are back to providing service within 24 hours, we normally ship orders within 1-2 business days. If there is a delay with an item you will be contacted within 24 hours. We truly hope we can answer any inquiries you may have. Please reach us at social@yeswellness.com if you have any questions. Thank you!

They do not answer at all and even if they say they; ll contact you, they don't.