US-Appliance Questions & Answers

Here’s what consumers have asked with answers from US-Appliance staff and previous consumers.

1 questions answered

100% answered in 1 day

Question:

Why would it take longer than one business day to see if something is damaged? they clearly put on my invoice to inspect it carefully at delivery and then you have one business day to report it. plus, if something is damaged badly upon delivery, you can simply refuse it altogether and they will send a replacement. i dunno bout you but when i buy a $2,000 hdtv or even a $50 item, i always inspect it closely. Why would it take longer than one business day to see if something is damaged? they clearly put on my invoice to inspect it carefully at delivery and then you have one business day to report it. plus, if something is damaged badly upon delivery, you can simply refuse it altogether and they will send a replacement. i dunno bout you but when i buy a $2,000 hdtv or even a $50 item, i always inspect it closely.

Answer:

Their website states there is a 60 day refund policy. A one day claim policy makes there 60 day refund policy false/deceptive advertising.

By Michelle F. over a year old

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Question:

Do you have to pay tax on the purchase

Question:

Want to order a fridge but worried about shipping damage after reading reviews

Question:

Sure would like to receive the very expensive 36" gas range i ordered on december 7th. not quite in time for christmas!

Question:

After reading the reviews regarding damaged merchandise and delayed deliveries, i am very concerned about ordering appliances, has this been corrected

Question:

How can you have a 1 day damaged product claim limit and a 60 day refund policy. the two policies are in conflict with each other. is the 60 day refund policy deceptive advertising.

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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