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How easy is it to get a hold of customer service at Wine.com?

asked by Christine W. on 8/23/20

6 Answers
If you try online chat, you will be on hold for over an hour.
Helpful (1)
Impossible. Worst CS I have ever experienced. Shameful. If you order from these guys, pray there is no issue.
Helpful (1)
You cant get a hold of customer service IMPOSSIBLE
Helpful (1)
Impossible to contact was number 200 in the wait line
Helpful (1)
Impossible to reach them as I have been trying for the last month. They don't answer any emails, phone calls, or "chat". It's like they have gone out of business.
Helpful (0)
It's not easy at all. They don't answer the phone and I waited for 45 minutes just sitting in a chat waiting for someone to reply to me.
Helpful (0)

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